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Regional Operations Director
3 months ago
Translate strategic plans into operational initiatives and actionable goals for the operational teams
Oversee new site mobilisations
Evaluate existing operational processes and identify areas for optimisation and streamlining
Develop and implement process improvement initiatives to enhance efficiency and productivity
Lead, coach and mentor a team of operational managers and supervisors
Set clear performance expectations and provide ongoing feedback and development opportunities
Ensure effective resource allocation and capacity planning to meet operational needs
Collaborate closely with all departments (e.g., finance, sales, marketing) to align operational activities with business objectives
Overall responsibility for P&L
Establish and monitor key performance indicators (KPIs) for operational functions
Develop and implement reporting mechanisms to track operational performance
Analyse operational data and provide regular reports to the executive team
Identify trends, patterns and areas of improvement based on data analysis
Able to support the organic growth of the business
Support key account relationships at a strategic level
Experienced required: Proven track record in the cleaning industry at a similar level
Excellent strategic thinking and problem-solving skills
Strong leadership and people management abilities
Demonstrated ability to drive process improvement and operational excellence
Excellent communication and interpersonal skills
Proficient in using technology and automation tools for process optimisation
Strong analytical and data-driven mindset
Ability to collaborate effectively with cross-functional teams
Management experience, especially in a retail/cleaning environment
Strong attention to detail
Collaborate well with others
Focused on continuous improvement for the business and personal growth
Excellent critical thinking and decision making skills
Strong time management skills
Understanding and experience in budgets and budget planning
Able to multitask effectively and efficiently
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