Spares Administrator

Aquilo recruitment are working in Partnership with Ideal heating to recruit for two spares administrators, the company has a fantastic culture, family run business, progression opportunities and a great environment.

Working along side a team of 10 - this person needs to be able to be a team player but also work individually. It would suit somebody looking for a new challenge or ready to take that next step in their career. The role is fast paced, and is dealing with internal and external customers and colleagues.

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These varied roles involve being an ambassador for the Company as a member of the Ideal Spares Admin Team. You will promote the business at all times in dealing with both external suppliers’ and internally as the source of engineer inventory and equipment control.

Your communication skills, accuracy and attention to detail will be paramount in this role.

Key Accountabilities include:

· To work within a team to manage inbound and outbound Ideal Parts’ administration activity, via electronic media and the telephone.

· To process customer orders on SAP in an efficient and effective manner

· Provide an expert inventory monitoring service for the Service function, ensuring the best possible engineers stock accuracy.

· To demonstrate an excellent knowledge of Ideal Parts’ products in order to drive sales activity and ensure customers’ expectations are exceeded.

· Manage engineers van stock requirements and resolve any issues efficiently.

· Resolve delivery and invoice discrepancies including the processing of subsequent documentation.

· Assist in managing engineer equipment lifecycle including planning, purchasing, maintenance, calibration and obsolescence.

· Work with external providers to ensure that equipment is maintained and calibrated efficiently.

· Maintaining comprehensive asset records to ensure all necessary equipment is recorded and tracked.

· Assist in the scheduling and management of engineer van audits, including performing audits on new starters and leavers.

· Provide PPE as required to engineers, including sourcing from agreed suppliers where required.

Essential requirements include:

· Well-practised administrative skills

· Well proven telephone skills

· Willingness to undertake both manual and office-based tasks.

· Good IT knowledge.

· Experienced team player, but with ability to manage own work.

· Excellent multi-tasking skills.

· Time management.

· Experience of using computer-based systems.

· The ability to read, understand and process data efficiently and accurately.

· The ability to work on own initiative.

· A high standard of numeracy, literacy.

· Excellent verbal and written communication skills.

· The ability to work well under pressure.

Experience of Engineers technical equipment including Gas Analysers, Manometers etc would be highly advantageous but not essential. Experience of SAP and Microsoft Office Applications would be an advantage, although training will be provided to the successful candidate. Full clean driving licence would be beneficial.

Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.