Current jobs related to Distribution & Customer Service Manager - Mat Cover - Hammersmith - H&H Group

  • Customer Service Advisor

    4 months ago

    Hammersmith, United Kingdom Service Care Full time

    **Job Title: Customer Service Advisor** **Locations**:Hammersmith and Fulham** **Contract Type**:Temp - Ongoing** **Work Pattern: 36 hours per week** **Start Date**:Asap** You will act as first point of contact for customers and ensuring an appropriate service is provided to all customers, to identify any needs such as vulnerability and diversity and ensure...

  • Facilities Helpdesk Operative

    3 months ago

    Hammersmith, United Kingdom Service Care Full time

    **Job title -** Facilities Helpdesk Operative **Location -** London W6 9JU **Contract - **Temp - Ongoing **Start Date**: Asap Our client is looking for a Facilities Helpdesk Operative to work within the property team. The main responsibility of the role is to receive calls from customers and tenants, update relevant systems with detailed notes and assign...

  • Customer Service Planner

    4 months ago

    Hammersmith, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time 42½ Hours** We are looking to recruit three Customer Service Planners to join our team at our Goldney Road Hub. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will...

  • Compliance Officer

    2 weeks ago

    Hammersmith, United Kingdom Service Care Solutions Full time

    Job Summary:We are seeking a highly skilled Compliance Officer to join our team at Service Care Solutions. As a Compliance Officer, you will play a critical role in ensuring that our clients' Corporate Buildings meet all statutory compliance requirements.Key Responsibilities:Support the Hard FM statutory compliance program for all Corporate BuildingsEnsure...

  • Compliance Officer

    2 weeks ago

    Hammersmith, United Kingdom Service Care Solutions Full time

    Job Summary:We are seeking a highly skilled Compliance Officer to join our team at Service Care Solutions. As a Compliance Officer, you will play a critical role in ensuring that our clients' Corporate Buildings meet all statutory compliance requirements.Key Responsibilities:Support the Hard FM statutory compliance program for all Corporate BuildingsEnsure...

  • Customer Service Planner

    3 months ago

    Hammersmith, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time 42½ Hours** We are looking to recruit a Customer Service Planner to join our team at our Goldney Road Hub. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure...

  • Compliance Officer

    2 weeks ago

    Hammersmith, United Kingdom Service Care Solutions Full time

    Our Client based in the Public Sector are currently recruiting for a Compliance Officer to join team as soon as possible. This is a full time, temporary, ongoing role offering up to £28.56 per hour Umbrella LTD. The purpose of the role is to sit within the compliance team, support the Hard FM statutory compliance program for all Corporate Buildings to...

  • Customer Service Advisor

    3 months ago

    Hammersmith, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor - Housing Repairs**: - 176CSARepairs**£18.52 Per Hour** - Full Time**Permanent** **Hammersmith & Fulham, Greater London** **Customer Service And Call Centre** **Job Description**: - JOB PURPOSE- - To provide a single point of contact regarding housing services and repairs. - To ensure that customers receive a timely and...

  • Customer Service Advisor

    3 months ago

    Hammersmith, United Kingdom CCA Recruitment Full time

    **Role: Customer Service Advisor** **Location: Hammersmith - hybrid working (2 days office 3 days at home)** **Salary: £17.27 per hour** **Term: 3 months temporary contract** **Hours: 36 hours per week, Mon-Fri between 8am-7pm** CCA Recruitment are delighted to be partnering with a client to deliver recruitment for their housing repairs customer...

  • Compliance Officer

    2 weeks ago

    Hammersmith, United Kingdom Service Care Solutions Full time

    Job Summary:We are seeking a highly skilled Compliance Officer to join our team at Service Care Solutions. As a Compliance Officer, you will play a crucial role in supporting our client's Hard FM statutory compliance program for all Corporate Buildings.Key Responsibilities:Support the compliance team in ensuring all surveys and planned preventative...

  • Compliance Officer

    2 weeks ago

    Hammersmith, United Kingdom Service Care Solutions Full time

    Job Summary:We are seeking a highly skilled Compliance Officer to join our team at Service Care Solutions. As a Compliance Officer, you will play a crucial role in supporting our client's Hard FM statutory compliance program for all Corporate Buildings.Key Responsibilities:Support the compliance team in ensuring all surveys and planned preventative...

  • Customer Service Representative

    2 weeks ago

    Hammersmith, United Kingdom Sibie Ltd Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Agent to join our Online Pharmacy team at Sibie Ltd. As a key member of our customer support team, you will be responsible for delivering exceptional service and support to our valued customers.Key ResponsibilitiesLive Chat Support: Engage with customers professionally and...

  • Customer Service Agent

    2 weeks ago

    Hammersmith, United Kingdom Sibie Ltd Full time

    A Little About Us… Rightangled was founded with a mission to transform healthcare. After receiving our first NHS backing in 2017, we set out to change how testing is performed and treatments are delivered. Today, as a CQC-registered health-tech company based in Hammersmith, London, we are pioneering the integration of precision medicine and digital tools...

  • Customer Service Advisor

    4 months ago

    Hammersmith, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time 40 hours** We are looking to recruit a Customer Service Advisor to join our team our in Hammersmith & Fulham Gas, based in our office at Goldney Road W9 2AR. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that...

  • Service Delivery Coordinator

    4 months ago

    Hammersmith, United Kingdom Deluxe Media Full time

    Job Service Delivery Coordinator Description Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content...

  • Cover Cleaning Operative

    3 months ago

    Hammersmith, United Kingdom Regular Cleaning Full time

    **We are recruiting! Cover Cleaning Operative, Hammersmith, W6** We are looking for a cover Cleaning Operative to support our amazing team in Hammersmith. We want someone with cleaning experience, who is friendly and reliable, hardworking with strong attention to detail. **Job details**: Start Date: from 14th August until 18th August Working: 6pm - 9:30pm...

  • Customer Service Advisor

    4 months ago

    Hammersmith, United Kingdom Essential Employment Full time

    Customer Service Advisor needed in West London. The hourly rate is £17.27ph PAYE This is a temporary role The reference number is: HAF-004917 They will deliver a consistent, reliable, customer focused service, ensuring value for money and responsive services to anyone contacting and to act as a positive role model for all staff. **Essential Employment...

  • Temporary Customer Service Advisor

    3 months ago

    Hammersmith, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Temporary Customer Service Advisors (Housing and Repairs)** required by a leading public sector organisation in West London. This is a TEMPORARY role for circa 12 weeks in the first instance (possibility of a permanent role thereafter), working 36 hours per week - Monday to Friday - shift patterns in operations (operating hours are...

  • Customer Service Advisor

    3 weeks ago

    Hammersmith, United Kingdom Eurofins Full time

    Please note, you must be fluent in both German and Dutch languages. Working hours are Monday - Friday, 8:30am - 5:30pm. We are currently looking for a Customer Service Advisor, based in Hammersmith, London. As a Customer Service Advisor, your duties will include: Dealing with customers electronically, by telephone and face-to-face in English, Dutch and...

  • Customer Service Planner Opportunities

    3 months ago

    Hammersmith, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time 42½ Hours** We are looking to recruit multiple Customer Service Planners to join our team at our Goldney Road Hub. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will...

Distribution & Customer Service Manager - Mat Cover

4 months ago

Hammersmith, United Kingdom H&H Group Full time

A bit about H&H Group



The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands.


On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers.

We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.




Your role within the team:


  • The role of the Customer Value Chain Manager is drive the strategic management of the company’s Operations Partnerships (3PL) and Customer delivery process to optimise performance across quality, service, cost, innovation and sustainability with specific focus on the UK and IT regions.
  • The role is both strategic and tactical and will also have management responsibilities for the H&H Inventory and Customer Service Team.




Key Responsibilities:


  • Develop, assess and manage our strategic partners against a framework of performance metrics to manage risk and improve business outcomes.
  • Optimisation of insights, strategic analysis and communication to drive productivity gains between internal teams (Supply Chain, Sales, NPD/EPD, Commercial Finance, Marketing) and external customers (DTC, Retail, Pharmacy, cross border)
  • improvement of the S&OP function within the business by providing a structured set of measures (KPI’s) that deliver benchmark customer service metrics.
  • Build strategic, collaboration-based partnerships with strategic partners to drive efficiency and improve waste.
  • Responsible for developing presentation packs and reporting for monthly meetings held
  • Plan and manage the 3PLs to contractual requirements, procedures and safety compliance to deliver on the agreed services and within cost and on time.
  • Manage costs within budget and ensure expected continuity of service is achieved.
  • Maintain thorough knowledge of all contracted deliverable requirements for each account (strategic partners).
  • Monitor projects; assess potential problem areas and coordinate solutions with functional managers.
  • Develop and implement strategies and activities to support existing and new products and services to reduce cost and increase profitable revenue.
  • Effectively lead, direct, motivate and grow H&H Customer Service team members through effective performance and talent management.
  • Support the relevant country lead with delivering on objectives and strategies within the Operations and Logistics of fulfilling all customer orders efficiently



Desired Skills and Experience:

To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:


  • 10+ years’ experience in Supply Chain.
  • Thorough understanding of safety management systems for Supply Chain
  • Business Degree in relevant discipline (Supply Chain, Logistics, Business) advantageous.
  • Cross functional understanding of complex Global supply chains.
  • Knowledge of project and change management methodologies and tools.
  • Financially competent in managing cost budgets.
  • Team management and engagement strategies
  • Knowledge and proven experience in the strategic management of 3PL providers, managing start-up and transition in operations.
  • Extensive experience building strategic relationships with 3PL providers to ensure delivery against contractual arrangements and drive improvements across quality, service, cost, innovation and sustainability
  • Track record of successful relationship management with the ability to resolve service performance and commercial challenges through collaboration.
  • Experience in leading a high performing team; experience in collaborating with others to achieve outcomes.
  • Demonstrated stakeholder engagement.
  • Project Management experience including implementing Supply Chain and Operations optimisation and Continuous Improvement initiatives as well as managing change projects.
  • Experience working in the Complementary Medicine, Pharmaceutical, or FMCG Industry will be advantageous.
  • Proven robust team leadership and engagement




H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.


We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today

Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.