o9 Program manager

3 weeks ago

London, United Kingdom HCLTech Full time
Job Description

Key Responsibilities:

· Play the solution architect role on o9 implementation projects Engage with client stakeholders to understand requirements, carry out fit-gap analysis, design and document solutions, and guide the configuration team to implement the solution Drive conversations with client business stakeholders Work with development functions- business lines- product teams and technology stakeholders to derive the technology future state and roadmaps Drive designs that balance business efficiency- system performance.

· Coordinates the operation of departments to confirm that assigned programs are completed according to specifications, budgets, and timelines.

· Takes proactive steps to minimize delivery delays.

· Regularly communicates with customers/clients to arrange meetings, confirm program schedules, and discuss any program problems.

· Ensures that customers and/or clients are regularly informed of the status of the program.

· Regularly communicates with management regarding the program’s status and any problems or potential problems.

· Technical Experience: Minimum 12 to 15 years of experience implementing o9 and similar other SCM software solutions in client environments Should have played a Solution Architect role in at least 2 o9 implementation projects Strong experience in implementing one or more business processes such as Demand Planning/Forecasting, Supply Planning, Production Planning, SOP, etc with Strong design and software configuration skills Strong collaborator- team player- and individual contributor Strong communication skills

·

Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Strong supervisory and leadership skills.

· Ability to function well in a high-paced and at times stressful environment.

· Proficient with Microsoft Office Suite or related software.

· Understand o9 platforms data model table structures, linkages, and optimal designs for designing various planning use cases.

Nice to have Skills:

· Experience of full lifecycle of a supply chain planning solution implementation including business requirement gathering, and solution design development.

· Knowledge of best practices through relevant experience in at least one supply chain planning area like Demand Planning, Supply Planning, IBP, SOP, Detail Scheduling, Procurement.

· Strong troubleshooting and problem-solving skills in O9 platform configuration.

  • · Professional Attributes: Proven ability to work creatively and analytically in a problem-solving environment ability to build, manage, and foster a team-oriented environment to work in an information systems environment communication written and oral and interpersonal skills

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