Duty Controller

The purpose of the role is to manage the day-to-day bus operation, ensuring our service levels are met. You will be leading a dedicated team of drivers to ensure we provide the highest levels of customer service on all our brands; Air Decker, TooTbus & City Sightseeing. You will have a passion for delivering a safe and punctual service for our customers. A professional and calm approach together with strong communication skills both spoken and written are essential. If you want to make your mark and help us on our journey to improve our performance, we would like to hear from you. A job description is available should you wish to progress this opportunity further.  The successful applicants will need to display the following skills and qualities: Possess a UK driving licence (full PCV entitlement with a valid CPC) Excellent customer service skills and a team player Flexibility to work a variety of shifts, including weekends Smartly presented at all times with good timekeeping skills Depuis 2014, RATP Dev, filiale du groupe RATP, a développé des services touristiques à arrêts multiples avec des bus à impériale à toit ouvert dans plusieurs villes attractives du monde. Toutes les activités touristiques dans le monde font partie d'une Business Unit dédiée qui opère principalement via 4 filiales à Paris, Londres, Windsor, Bath, Bristol, Cardiff et à Bruxelles sous une nouvelle marque commune : Tootbus. Since 2014, RATP Dev, part of RATP Group, has developed hop-on hop-off sightseeing services with open top double-deckers in the several attractive cities in the world. All sightseeing activities worldwide are part of a dedicated Business Unit and the sightseeing team mainly operate in 4 subsidiaries spread over Paris, London, Windsor, Bath, Bristol, Cardiff and soon in Brussels under one common new brand: Tootbus.