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Ecommerce & Digital Assistant
4 months ago
Essential Duties and Role Responsibilities:
Website
- Manage uploading and updating product listings, ensuring accuracy of product descriptions, images, prices and merchandising across sophiawebster.com.
- Write compelling product and category descriptions across sophiawebster.com.
- Responsible for updating all sections of the website with latest approved content.
- Assist with updating the website for markdowns, promotions, discounts, and special offers across the website.
- Manage product photography assets to ensure consistency across the site.
- Update homepage and site content regularly.
- Check the website for maintenance and update the team when problems occur.
- Assist in analysing on-site performance and report to the wider team.
- Assist in SEO maintenance.
- Work with our web developers to communicate any on-site problems or updates.
- Assist with creating coupon codes.
CRM
- Learn and assist with CRM tasks including: Dynamic product recommendations, building broadcast emails, automation monitoring and maintenance, SMS BAU build and proofreading.
- Assist with providing analysis of performance and implementing A/B testing.
Digi Marketing
- Learn and assist digital marketing function e.g. daily request fulfilment for third party agent, (providing links, copy and images etc).
- Creating graphic assets using existing content.
Apply (by clicking the relevant button) after checking through all the related job information below.
Principal Skills Knowledge and Attributes required
- Excellent communication skills, particularly in written English.
- Ability to meet deadlines.
- Excellent attention to detail.
- Proactive and positive approach to tasks.
- Highly organised with the ability to multi-task
- Ability to use own initiative but also to work well as part of a team.
- Knowledge of Magento 2 or a similar Ecommerce web platform preferable.
- Knowledge of a CRM platform (eg Ometria) preferable.
- Computer literate, with basic graphic design skills (photoshop).
- Good level of numeracy skills.
- At least a year experience or previous ecom based role.
Working at Sophia Webster
We have set a high bar to create the small but mighty Sophia Webster team. We are looking for talented, hardworking, and capable people with the right values, who want to do their best work with us.
We offer in return:
- Execellent growth and learning opportunities
- Fair and competitive salaries
- Hybrid working – Minimum 3 days Stratford based office.
- Generous product allowance and staff discount
- 25 days holiday plus bank holidays
- NEST Pension
- Workplace Nursery Scheme
