CRM Campaign Manager
2 weeks ago
Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Join the World's Leading Pizza Delivery Company
You already know who we are and what we do.. Domino's UK & Ireland is the powerhouse behind some of the nation’s favourite products. Together, with our franchisee partners, Domino’s Pizza Group is innovative, dynamic, and laser-focused on delivering unparalleled experiences to customers. We have ambitious growth plans to drive the business forward for generations to come.
We’re seeking a CRM Campaign Manager who’s passionate about driving order frequency & retention. Supporting the CRM Manager, you’ll be pivotal in planning, executing and measuring the success of personalised campaigns across Email, Push, IAM & SMS channels. You will also play a key role in omnichannel trading initiatives such as new product launches
This role will be working on a hybrid basis from either our support centre in Milton Keynes or Manchester circa once a week.
Your skills in time management, quality assurance, and informed decision making will ensure you produce initiatives with maximum sales & engagement opportunities.
Success in this role looks like:
- Building upon solid CRM foundations (min 3 years CRM experience).
- Confidence translating business requirements, strategy & insights into feasible & impactful CRM deliverables, with clear correlation to metrics & KPIs.
- Effectively building omnichannel campaigns in-platform (Braze is desirable).
- Writing basic dynamic content logic & HTML.
- Supporting peers on Quality Assurance to a high standard.
- Collaborating with stakeholders from Brand, Creative, Trading, Data Analytics & Franchisee Relations effectively on cross-functional initiatives.
- Confidence using workflow/project management systems (Monday.com is desirable).
- Enjoying the nature of a dynamic fast-pace business, adopting a growth mindset.
What’s in it for you:
- Competitive salary and performance-based bonuses.
- Competitive pension contributions
- Private health and dental care.
- Income protection.
- Professional development opportunities.
- Fun team events and a supportive work environment.
- Pizza discount
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