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Service Delivery Lead
4 months ago
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Day to Day:
Leading transformation and readiness activities from initiation through to final implementation.
Ensuring the most efficient and effective way to manage and deliver transformation and readiness in a timely manner and delivery planning, budget management.
Promote best practice and continuous improvement adopting End to End framework on project engagements
Stakeholder management
Ability to identifying readiness delivery and support costs as part of business case and budget planning.
Must Haves:
Proven record of successfully delivering readiness and transformation plans across multi-platform, cross Service Introduction projects and engagements.
Experienced and comfortable in developing, shaping, and delivering effective Service Management policies and solutions.
Experience delivering large initiatives from start to finish and experienced all phases of the delivery lifecycle, ideally in a telecommunications sector.
Strong communication skills, written and verbal.
Strong stakeholder management and able to follow project and delivery frameworks.