12X Alarm Installations Engineer

2 weeks ago

London, United Kingdom Construkt RS Full time

Overview:



Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

This is a field engineering role to install and commission a variety of security systems in both residential and commercial properties. Most of my client's work is carried out within the South of England and Maintenance and Service repair work may be requested if required.


Main duties & key responsibilities:

• Installation, servicing, and commissioning of all electronic security systems

• Daily work will include installing devices & control equipment, running cable and containment, programming, working with a full suite of products and communication devices, using electric tools, laptop and working at height

• Working independently as well as within a team ensuring that allocation of tasks and priorities are communicated effectively and all tasks completed to company standards

• Provide excellent customer service, understanding customer’s expectations and requirements, presenting a positive and professional image to customers at all times

• Communicate with the Installations Desk, keeping on top of daily and weekly schedules and ensuring your time is managed efficiently

• Carry out reasonable requests from management

• Undertake independent work, which may involve commissioning, demonstration, and handover of systems

• Consistently operate professionally, providing a reliable and quality service to customers and maintaining good communication with colleagues

• Complete engineer paperwork, handover certificates, checklist, and PDA reports ensuring that it is correctly completed and procedures are followed within the required timescales

• Work in line with the Company’s quality management system, industry standards and regulations, and Health & Safety policy

• Understand the importance of GDPR and the protection of sensitive customer information


Professional Requirements

• Have a good working knowledge of intruder alarms and some experience in the wider product range; CCTV, entry and access control systems, and fire alarms. Experience in the wider product range would be an advantage but not essential as training will be provided

• Knowledge of electrical components such as relays and resistors, as well as the ability to read multi-meters, continuity meters, etc, and be able to take and record readings

• Basic IT knowledge, e.g. software installation into Windows Operating Systems, IP based systems, and networking principles

• Demonstrate interest and basic knowledge of regulatory standards

• Presentable in person, vehicle, and tools

• Exemplary attendance and absence record

• Valid driving licence


Competencies

• An enthusiastic team player with the ambition to learn, upskill, and develop

• Possess a positive and proactive approach using your initiative where appropriate

• Excellent client service skills with a strong customer focus. Must be articulate and confident when dealing with clients

• Comfortable working under pressure in a busy environment and able to manage conflicting priorities, effectively managing expectations when required

• Must have a flexible attitude towards working hours and changing working requirements, to ensure operational needs are met

• Friendly and approachable personality. Courteous and respectful

• Presentable professional demeanor and willing to work to a high standard

• Honest and trustworthy and demonstrate sound work ethics

• Good attention to detail


Working Relationships:

(Which team they will be working with and who they will have regular contact with)

• You will be required to work closely with the desk admin team who book your customer appointments.

• Where required you may speak with our survey department to review work specifications.

• You will be the face of our client and will be interacting with our customers on a daily basis

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