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Operations Manager

4 weeks ago

Reading Berkshire, United Kingdom David Lloyd Clubs Careers Full time
Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win?

Submit your CV and any additional required information after you have read this description by clicking on the application button.

Our Health and Safety team members play a vital role in our club’s wellbeing, and take great pride with the environment in which we operate.

As Health and Safety Manager you will lead the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times.

So, what do you get from us?

As part of our Health and Safety team you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry:
  • Free Club Membership* for you and your family
  • Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
  • Unlimited 50% discount on food and drinks
  • Opportunity for advancement and career progression
  • Flexible Shift Patterns / Majority of shifts are straight not split
  • Learning and Development Opportunities.
  • Wagestream App allowing you to be paid on demand
  • Benefits Suite

What is the role of Health and Safety Manager at David Lloyd clubs?
  • Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience.
  • Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form.
  • Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values.
  • Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings.
  • Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner.

And what qualifications, skills and experience do I need?
  • An understanding and experience of Health and Safety regulations
  • IOSH / NEBOSH or other relevant, recognised H&S qualification
  • Relevant Facilities Management Qualification (HND, Diploma etc)
  • Experience in managing the maintenance and upkeep of a facility.
  • Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)
  • Experience of financial planning and management.
  • Passionate about customer service.

Up for the challenge? We would love to hear from you

You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.

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