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Senior Customer Experience Designer

2 months ago

Nottinghamshire, United Kingdom NeoSphere Tech Ltd Full time

Exciting Opportunity Alert



Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Are you passionate about driving digital transformation across industries as a Customer Experience Designer?


Company Description

A leading, omnichannel marketing services business. We’re looking for a talented designer to join our clients growing experience design team. You’ll be playing a key part in an ambitious team, working with a wide variety of high-profile brands across a diverse mix of design briefs.


Role Description

This is a full-time role for a Customer Experience Designer. The Customer Experience Designer will be responsible for designing and enhancing the end-to-end experience of customers within various settings. This will include designing customer journeys within digital, product, CX and space/environment.

Collaborating with cross-functional teams, the individual will research user needs, create user journeys, and develop innovative solutions to optimize customer satisfaction.


Qualifications

  • Experience in user experience design, interaction design, or a related field
  • Proficiency in design tools like Sketch, Adobe XD, or Figma
  • Strong understanding of user research methodologies and usability principles
  • Excellent communication and collaboration skills
  • Ability to analyze complex problems and propose creative solutions