Director, People and Culture

6 days ago


London Greater, United Kingdom Imperial War Museums Full time

The Director, People and Culture will support our ambitions to be a fantastic place to work for everyone. The role will focus on fostering a positive workplace culture, implementing effective people strategies, and ensuring that IWM remains responsive to the needs of all our people.


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This role leads a department that provides a comprehensive People function across IWM, bringing a strategic view towards expert advice and organisational focus on people and workforce functions. IWM’s emphasis for this role is on performance excellence, communication, and diversity.

The Director, People and Culture is a leader, with strategic responsibility for all aspects of IWM’s People Service, which underpins the culture. You will be responsible for fostering a positive work environment and supporting the Director General and Executive Leadership with developing a strong organisational culture that aligns with IWM’s corporate objectives. 

Key responsibilities include:

General Responsibilities

  • Working collaboratively with your senior management colleagues to devise and implement strategies for culture change in line with the workplace culture as defined by the Director General.
  • Developing, planning, and delivering the Human Resources strategy.
  • Delivering IWM’s Employer of Choice objective.
  • Lead responsibility for organisational design, working collaboratively with Senior Management and supporting the HRBPs to work with the managers in implementing these.
  • Designing a recruitment strategy that ensures that IWM is attracting and retaining the best talent.
  • Lead on the development of a talent management programme to retain high quality employees.
  • Championing open and effective communication between staff and management, maintaining constructive relationships with the Unions.
  • Devise and support an effective HR Business Partnering Model to support the organisation’s goals.

Strategy and planning

  • Lead the review and delivery of our People Strategy in line with IWM’s overall strategic direction
  • Ensure effective monitoring and measurement across the People agenda to drive performance improvements
  • Ensure timely, high-quality information to the Executive Leadership Team (ELT), senior management, and the Board/Committee of Trustees.
  • Ensuring that the people element is woven into all planning discussions at Senior Leadership level.
  • Shape and lead the People function to meet the requirements of the Corporate Plan.
  • Collaborate with key stakeholders to develop a high-performing People department.

Organisational and system capability

  • Lead aspects of and contribute to the overall success of IWM’s training and development agenda, with a focus on leadership development, education and training, improvement, innovation and inclusion.
  • Foster a culture of continuous improvement within IWM, ensuring staff have the skills and capability to achieve IWM’s aspirations and corporate plans.
  • Support the technological development of the People function to ensure IWM management and people have a stress-free informative experience.

Organisational Culture

  • Operate as a strategic partner for Executive Directors on matters of culture, behaviour, and leadership.
  • Act as a role model for IWM values and support senior colleagues in doing the same.
  • Co-lead the development and delivery of the diversity and inclusion agenda, championing these values in collaboration with the Chief of Staff.
  • Lead in the design of an employee engagement programme delivered through internal communications.
  • Build a culture of accountability and transparency, empowering staff to understand and follow decisions.
  • Supporting decisive direction and support in order to support management in achieving IWM objectives
  • Prioritise staff health and wellbeing in decision-making, ensuring access to comprehensive support.
  • Working with the Senior Leadership teams to develop and implement people strategies to achieve the objectives of the Corporate Plan.

Talent Management

  • Devise a talent management strategy which delivers a proactive approach to talent management across IWM to ensure we attract and retain the best talent including succession planning.
  • Lead and support developing a specialist expertise career pathway along with management expertise career pathway.
  • To continue to develop and maintain an innovative approach to reward and recognition at IWM.

For a full person specification which your application will be scored against, please see the attached job description.



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