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Support Technician Apprenticeship

2 months ago

Doncaster Yorkshire, United Kingdom Back 2 Work Complete Training Full time

This role covers IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now). The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.


Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

KEY DUTIES

  • Responsible for answering all calls and chats to the Service Desk within the SLA response times....

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