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Customer Service Advisor
2 months ago
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
The salary for this position is £23,500 per annum.
Salary and Package for a Customer Service Advisor:
Salary: £23,500 per annum
Hours: Full-time
Contract Type: Permanent
Location: Near Cheltenham
Key Responsibilities of a Customer Service Advisor:
Answering customer queries via inbound telephone calls and emails
Monitoring claim inputs on the internal systems
Contacting customers to book telephone appointments
Making outbound calls when required
Ensuring a seamless, stress free customer journey
Key Skills and Experience of a Customer Service Advisor:
Previous customer service and administration experience is required
You should be able to work well in a team as well as independently
Property insurance knowledge is desirable
You should have some experience in handling customer complaints
Being organised, with an excellent telephone manner is required
If you are interested in this position and have the required skills and experience, please apply now
Red Recruitment (Agency)