Spa Therapist

4 months ago

East London, United Kingdom Soho House & Co Full time
£13.50 per hour + Commission

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

What's in it for you?
  • Weekly Pay
  • Team meal whilst on shift prepared by our chefs
  • £20 Taxi Contribution for late shifts (post 1am - 5am / Uber)
  • Soho Friends Membership
  • 50% Team discount on Food & Drink, 7 days a week
  • Team Room Rates; Any Bedroom, Any House, $100 a night
  • Financial Incentive based on House Performance (Quarterly)
  • Health Cash Plan (option to add children)
  • Dental Plan (option to add children)
  • Birthday Day Off
  • Discount on Cowshed products and Soho Home (up to 50%)
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Shoreditch House...

Located in East London's historic Tea Building, Shoreditch House is an established fixture on the area's creative scene. Highlights include a gym and rooftop pool, both with panoramic views across the city. Our Shoreditch Cowshed spa offers a range of natural, therapeutic treatments that relax mind and body. Offering a revolving calendar of residences from expert practitioners across the world of beauty and wellbeing.

The Role...

We are seeking an experienced Spa Therapist to join our East London team at Shoreditch House (E1 6AW). As Spa Therapist you will be delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner for our members and guests. You'll maintain equipment and sample inventory of products as well as acknowledging and responding to relevant member queries, needs and expectations

Responsibilities...
  • Providing personalized spa treatments and therapies to club members.
  • Conducting thorough consultations with clients to understand their specific needs and preferences.
  • Performing various spa treatments such as massages, facials, body wraps, and scrubs.
  • Maintaining a clean and organized treatment room, ensuring all equipment and supplies are sanitised and stocked.
  • Recommending and promoting spa products to clients for at-home use.
  • Educating clients about the benefits of different spa treatments and therapies.
  • Adhering to all health and safety regulations and maintaining proper sanitation practices.
  • Keeping accurate records of client treatments and maintaining client confidentiality.
  • Assisting with spa reception duties, including greeting and checking in clients, scheduling appointments, and handling payments.
  • Continuously enhancing knowledge and skills through ongoing training and professional development.

What we are looking for...
  • NVQ Level 2 or Level 3 or equivalent industry related qualifications
  • Flexible schedule and ability to work weekends and holidays as needed
  • Ability to multitask and excel in a high-volume and demanding fast-paced environment
  • Strong interpersonal skills
  • Customer / member experience focused
  • Passionate about the industry and performing spa treatments.
  • 1-2 years' experience in a busy high-profile Spa facility (preferred but not essential)
  • Team player who communicates well with all colleagues
  • Punctual, reliable and trustworthy
  • Sense of urgency
  • Yes, yes, yes mentality
  • Ability to multitask and work in a fast-paced environment

Nearest Station (E1 6AW): Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate

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