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Customer Support Specialist
4 months ago
We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Your Role:
Provide first and second-line support for IT inquiries and technical issues.
Troubleshoot, triage, and resolve complex system problems.
Collaborate with cross-functional teams to improve customer service and address systemic issues.
We Need:
- 2+ years in customer service or technical support
- Strong technical skills, excellent communication, and a customer-first mindset.
- Experience with CRM and ticketing platforms.
This is an organisation who invest heavily in their staff, it’s an opportunity to progress and grow within a market leading company.
To discuss in detail, please get in touch ASAP
