Customer Team Leader

1 day ago

Auchterarder, United Kingdom Co-op Full time

Closing date: 30-12-2024

Customer Team Leader   Location: 124 High Street, Auchterarder, PH3 1AA Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: 5 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (from 10am) and weekends, to be discussed at interview

If you think you are the right match for the following opportunity, apply after reading the complete description.
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll do
  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 
  • 24/7 employee assistance service
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
 

  • Customer Team Leader

    17 hours ago

    Auchterarder, United Kingdom Co-op Full time

    Closing date: 30-12-2024Customer Team Leader   Location: 124 High Street, Auchterarder, PH3 1AA Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: 5 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (from 10am) and weekends, to be discussed at interview If you...

  • Customer Team Leader

    1 day ago

    Auchterarder, Perth & Kinross, United Kingdom CO-OP Full time

    Closing date: 30-12-2024 Customer Team Leader Location: 124 High Street, Auchterarder, PH3 1AA Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: 5 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (from 10am) and weekends, to be discussed at...

  • Customer Team Leader

    1 day ago

    Auchterarder, Perth & Kinross, United Kingdom CO-OP Full time

    Closing date: 30-12-2024 Customer Team Leader Location: 124 High Street, Auchterarder, PH3 1AA Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: 5 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (from 10am) and weekends, to be discussed at...

  • Customer Team Member

    6 months ago

    Auchterarder, United Kingdom Coop Full time

    **Customer Team Member** Location: 124 High Street, Auchterarder, PH3 1AA Pay: £14.53 per hour + great benefits including night shift premium Contract: 24 hours per week + regular overtime, 6 month temporary contract, part time Working pattern: Night shifts to cover 10pm to 6am over 7 days to be discussed at interview Full training given You must be...

  • Customer Team Member

    6 months ago

    Auchterarder, United Kingdom Coop Full time

    **Customer Team Member** Location: 124 High Street, Auchterarder, PH3 1AA Pay: £10.90 per hour + great benefits Contract: 21 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full training...

  • Customer Service Assistant-auchterarder

    6 months ago

    Auchterarder, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistant-SPAR Auchterarder** **16 hours per week** **Up to £11.44 per hour** **About us** We pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide...

  • Front of House Team Member

    4 weeks ago

    Auchterarder, Perth and Kinross, United Kingdom The Gleneagles Hotel Full time

    Are you looking for a challenging and rewarding role that offers a unique opportunity to develop your skills and experience? Look no further than The Gleneagles Hotel's Festive season recruitment drive!As a member of our Front of House team, you will be at the forefront of delivering exceptional customer experiences, ensuring every guest feels valued and...

  • Seasonal Customer Experience Representative

    4 weeks ago

    Auchterarder, Perth and Kinross, United Kingdom The Gleneagles Hotel Full time

    The Gleneagles Hotel is a renowned destination for those seeking a luxurious getaway. As a Seasonal Customer Experience Representative, you will play a vital role in ensuring our guests receive exceptional service and create lifelong memories.With a rich history spanning over 100 years, we have perfected the art of blending traditional Scottish hospitality...

  • Freight Courier with Excellent Customer Service Skills

    14 hours ago

    Auchterarder, Perth and Kinross, United Kingdom R&V Group Ltd Full time

    R&V Group Ltd is seeking a skilled Freight Courier with excellent customer service skills to join our team. As a Freight Courier, you will be responsible for delivering goods safely and on time to our customers.The ideal candidate will have a strong understanding of traffic laws and regulations, as well as excellent communication skills. You must also be...

  • Quality Officer

    7 months ago

    Auchterarder, United Kingdom Staffplus Recruitment Full time

    Staffplus Recruitment are currently recruiting for a Quality Leader for our client based in Blackford, Perthshire. This position is full time permanent which is primarily office based in a production facility. Salary - £31,689.08 per annum Hours - Dayshift Monday to Friday. **Requirements**: - You must have experience in a similar role in the Food...

  • Dental Hygiene Therapist

    6 months ago

    Auchterarder, United Kingdom Spring Grove Clinic Full time

    Spring Grove Clinic is looking for a compassionate customer focused Dental Hygiene Therapist to join our team and make a difference to our patients lives by delivering preventive, periodontal and restorative care. At Spring Grove Clinic, you can join a thriving practice with opportunities to connect with patients, enhance your clinical skills, and grow your...

  • Dental Hygiene Therapist

    7 months ago

    Auchterarder, United Kingdom Spring Grove Clinic Full time

    Spring Grove Clinic is looking for a compassionate customer focused Dental Hygiene Therapist to join our team and make a difference to our patients lives by delivering preventive, periodontal and restorative care. At Spring Grove Clinic, you can join a thriving practice with opportunities to connect with patients, enhance your clinical skills, and grow your...

  • Delivery Van Operator

    16 hours ago

    Auchterarder, Perth and Kinross, United Kingdom R&V Group Ltd Full time

    About the Role:R&V Group Ltd is seeking a highly skilled van driver to join our team. As a delivery driver, you will be responsible for transporting goods and packages to customers in a safe and efficient manner.Key Responsibilities:Transportation: Safely transport goods and packages to customers.Customer Service: Provide excellent communication and...

  • Skilled Driver Position

    14 hours ago

    Auchterarder, Perth and Kinross, United Kingdom R&V Group Ltd Full time

    About Us:R&V Group Ltd seeks an experienced van driver to join our team. We are a leading provider of delivery services, and we require someone who can provide exceptional customer service while driving vehicles for extended periods.Job Overview:The successful candidate will be responsible for delivering packages and goods to customers in a timely and...

  • Reliable Van Delivery Professional

    7 days ago

    Auchterarder, Perth and Kinross, United Kingdom R&V Group Ltd Full time

    About the RoleR&V Group Ltd is seeking a reliable van delivery professional to join our team. As a key member of our logistics team, you will be responsible for ensuring timely deliveries and providing exceptional customer service.Main Responsibilities:Communicate effectively with clients to deliver excellent customer service.Maintain a safe and clean...

  • Front of House Staff

    6 months ago

    Auchterarder, United Kingdom Henderson's Bistro Full time

    Henderson’s Bistro is a small restaurant located on the main street of Auchterarder. We are open Wednesday - Monday, 12-3pm & 5-9pm during the week and 12-9pm on the weekends. Full-time and part-time position available. Option for flexible working hours, however weekend availability is essential. '''Duties:''' - Greet and welcome customers in a friendly...

  • Freight Driver

    13 hours ago

    Auchterarder, United Kingdom R&V Group Ltd Full time

    Job Title: Freight DriverWe are seeking a skilled and reliable Freight Driver to join our team at R&V Group Ltd. The successful candidate will be responsible for delivering goods to customers in a timely and efficient manner.The ideal candidate will have a valid UK driving license, good knowledge of the local area, and excellent customer service skills. They...

  • Delivery Courier

    5 days ago

    Auchterarder, United Kingdom R&V Group Ltd Full time

    Job Description: As a Delivery Courier with R&V Group Ltd, you will be responsible for delivering goods to customers across the UK. This is an exciting opportunity to join a dynamic team and develop your skills in logistics and transportation.You will be working in a fast-paced environment, interacting with customers and colleagues on a daily basis. You will...

  • Commercial Vehicle Operator

    5 days ago

    Auchterarder, Perth and Kinross, United Kingdom R&V Group Ltd Full time

    About the RoleR&V Group Ltd is looking for a professional Van Delivery Driver to join our logistics team. The successful candidate will be responsible for delivering goods safely and efficiently to customers across various locations.ResponsibilitiesOperate commercial vehicles safely and effectively, ensuring compliance with all relevant regulations.Provide...

  • Logistics Courier

    15 hours ago

    Auchterarder, Perth and Kinross, United Kingdom R&V Group Ltd Full time

    Delivering ExcellenceWe are seeking a skilled driver to join our team at R&V Group Ltd.The ideal candidate will possess exceptional customer service skills, be punctual, and have a strong driving record with respect for traffic laws.This is a critical role that requires the ability to drive for long periods of time while ensuring timely deliveries and...