Infrastructure Engineer

We have an excellent opportunity for a highly motivated and skilled Platform (Infrastructure) Engineer to join our team in Aberdeen. As Platform (Infrastructure) Engineer you will be responsible for the leadership, management, and delivery of platform services to consistently meet current and future requirements of the business and will support the business objectives by providing safe, secure, and reliable IS platform infrastructure and infrastructure services to ensure sustainability and efficiency of IS services while adhering to cyber security requirements and principles.

Apply fast, check the full description by scrolling below to find out the full requirements for this role.

What you’ll do

• Responsible for the creation and maintenance of operational documentation (incl. processes, procedures, design & configuration, and operating manuals)
• Work with appropriate teams and 3rd party vendors to ensure the integrity of infrastructure
• Support the Platform and Security Manager in defining resilience and disaster recovery strategies
• Work with the Platform and Security Manager to improve ways of working, demonstrated by results such as the level of reliability of infrastructure services
• Support the execution of the IS strategy and roadmap, including developing relevant functional objectives for the area
• Responsible for leading the administration, support, installation, configuration and troubleshooting of infrastructure hardware and services by defining strategic objectives aligned with business requirements
• Ensure on-going security, performance, stability, maintenance, and monitoring of the Infrastructure hardware and services
• Responsible for IT vendor/partner management and delivery assurance
• Provide technical guidance on infrastructure elements of IT projects
• Perform system administration tasks on system platforms such as UNIX, Windows, VMWARE, and Cloud based systems that utilize the Enterprise and Cloud storage solutions
• Administer existing Private, Hybrid, and Public Cloud Storage resources including Block, File, and Object level storage solutions
• Responsible for managing and maintaining the backup services to support the disaster recovery and business continuity requirements for the organisation
• Create and maintain documentation, including processes, procedures, design & configuration, and operating manuals
• Is involved with design and delivers support programs which support competitive objectives within the infrastructure environment
• Ensure all digital security and design policies and standards are adhered to
• Supports Manager Platforms and supply chain to support IS operations sourcing strategy and partner relationship management
• Supports Manager Platforms with the development of the annual IS operations budget from a platform infrastructure perspective
• Provides input for the Manager Platforms to develop workforce plans that ensure IS operations can supply skilled resources to meet current and future demand across the enterprise
• Manages a comprehensive and integrated ITSM landscape and associated service levels, based on best-practice processes, disciplines, and related toolsets
• Supports the on-going security, performance, stability, maintenance and monitoring of the infrastructure
• Adheres to enterprise technology standards, governance processes and performance metrics
• Ensures the adoption of (and commitment towards) service improvements
• Ensures the development of asset inventories within the organisation's ecosystem
• Follows the formal governance mechanism to establish and monitor effective controls for the processes and functions performed by IS operations teams.
• Develops staff through coaching, mentoring and performance management, and holds people management responsibilities
• Drives development activity either via the product lines, COE’s or project frameworks
• Responsible for ensuring IS operational capabilities achieve regulatory or statutory compliance requirements
• May be required to provide out of hours support via an on-call rota

What to bring

• Self-motivated and pro-active with a willingness to go the extra mile to achieve important goals
• Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to the IS workforce
• Proven experience as a subject matter expert in operational infrastructure support and maintenance (including own and cloud data centres) in the oil and gas sector or equivalent, covering systems such server, storage, back-up & recovery, SAAS, PAAS, IAAS and security services
• Experience and knowledge of cloud infrastructure services including tooling and security
• Understanding of ITIL practices
• Ability to think logically and demonstrate strong analytical and problem-solving skills
• Experience implementing packages and working with vendors
• Cloud Server, Storage & backup and recovery solutions administration including in Azure and AWS environments
• Automation of workflows, operational processes, capacity management, and system administration tasks using automation tools for example i.e cli, powershell, ansible, terraform
• Expertise or good working knowledge of key infrastructure applications, such as Citrix, Virtualisation tools etc

What You’ll Get in Return:

We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;

• Company Pension Scheme
• Private Medical Insurance
• Private Dental Insurance
• Group Income Protection Plan
• Group Life Assurance
• Cycle to Work Scheme
• Prosocial Events
• Electric Car Salary Sacrifice Scheme

We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission.We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.

If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send your CV to us.

We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.

Successful candidates will be subject to background and right to work checks.

About us

prosource.it is a professional services provider in technology. Established as a traditional provider of managed IT services, prosource.it has evolved with industry and the rapid pace of change within the technology sector. We recognise the importance of people and business process in the successful adoption of technology and change. Our readiness to embrace and apply change comes from our people and we offer a variety of business services across the lifespan of successful technological deployment and adoption. We are a people centred business with a global workforce of 500 plus staff and contractors.

Our values are central to what we do and how we do it. We feel they are simple and easy to relate to and we are always looking to welcome new people to the team who share our vision and values. We pride ourselves on being easy to deal with, agile and accepting of change across a wide range of challenging and rewarding roles. We are a team of ‘can do’ and ‘how can I help’ individuals committed to teamwork, partnership, service excellence and delivery.

www.prosource.it