Account Manager

3 weeks ago

Greater London, United Kingdom M Science Full time

Title: Account Manager


Please make an application promptly if you are a good match for this role due to high levels of interest.

Location: London, UK

Job Description: M Science is strengthening its business development team through hiring an experienced Account Manager. As an Account Manager you will be responsible for a book of clients in the EMEA region (Europe/Israel/Dubai/Middle East), assuring retention of the current business, developing adoption and engagement of your clients to M Science products. You will work be the main point of contact for M Science clients to maximize their customer experience. You will also proactively address client needs and facilitate upselling by being engaged in the sales process from beginning to the end.

Responsibilities:

  • Know Your Clients: i.e. establish precise knowledge of how clients are using M Science by producing regular stats and detailed account mapping
  • Having strong product knowledge. Be able to pitch new products, demonstrate and train clients in using our visualization platform
  • Provide suggestions for new products and enhancements of the current ones
  • Exert professional follow up in anticipating renewals and assessing risk
  • Identify any upselling opportunities. Work with the sales team and management to close any new business within your current book
  • Develop personal network within your accounts through frequent touch points, calls and meetings

Skills and Qualifications:

  • 4+ years of Account Management/Institutional Sales experience preferably in the fin tech or market research space
  • Excellent communication and negotiation skills
  • Documented success in a variable-compensation role (e.g. commissions, bonuses) with a top information services or market research provider
  • Experience with annual subscriptions for B2B information services
  • Proficient in using CRM (such as salesforce.com)
  • Degree from a top university with a consistent record of academic excellence

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