Field Support Manager
6 days ago
Own reporting and compliance driving a culture of continuous improvement
Have you got what it takes to succeed The following information should be read carefully by all candidates.Support and lead on the insights that enable the delivery of operational growth.
Support & lead on customer service delivery insight and opportunities across Subscriber
Support & Lead on Customer onboarding, journey, retention and debt
Provide project & IT support to stakeholders across Subscriber
Review and manage Install /Service Utilisation metrics driving for sustainable improvements
Goal - Improve Service and Install Utilisation
10% Utilisation improvement in Install
10% Utilisation improvement in Service
Goal – Increase Non RMR through install & service teams
Overdrive plan to deliver £x Revenue
Drive Operational improvements for regional performance increases
Look for innovative improvements that can be leveraged across both service and installation teams
Work with north / south counter parts to ensure consistency and best practice sharing.
Support and coach FLMs on performance management
Improve 1-2-1 forms and methods.
Improve Lean coaching Forms and methods.
Coaching and mentoring FLMS to create structure and consistency to focus on all KPI’s.
Assist FLMS with engineer PIP’S/ Capability plans. Look and help identify who needs improvements and how.
Assist OM with FLM PIP’s/ Capability plans.
Review Training requirements for FLMs and Engineers to improve customer experience.
Drive EHS Performance
Regularly review, update and support EHS initiatives
Drive Career Ladder
Support creation of Subscriber Career Ladder
Manage and support Engineer Skills Matrix fostering strong career progression opportunities
Support FLMs with development plans and succession plans
Review, Test and implement new technology to support overall business goals
Review of all platforms to support customer journey
Hold monthly meetings with Tech manager to understand relevant updates and changes are communicated.
-
Field Project Manager
6 days ago
Sunbury-on-Thames, SRY, United Kingdom Johnson Controls Full timeJob DescriptionA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Join Our Team at Johnson Controls: Excellence in Engineering and InnovationAt Johnson Controls, we take pride in delivering top-notch solutions. Our London branch are at the forefront of excellence in...
-
Field Operations Manager
2 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full timeJob SummaryWe are seeking an experienced Field Project Manager to join our team. As a key member of our operations team, you will be responsible for delivering projects on time, within budget, and to the highest quality standards.The successful candidate will have a strong background in project management, commercial knowledge, and excellent communication...
-
Field Project Manager
3 weeks ago
Sunbury-on-Thames, United Kingdom Johnson Controls Full timeDescription Join Our Team at Johnson Controls: Excellence in Engineering and Innovation At Johnson Controls, we take pride in delivering top-notch solutions. Our London branch are at the forefront of excellence in manufacturing and installing cutting-edge Fire & Security systems. We offer a wide range of proven products and excellent service. ...
-
Field Support Manager
5 days ago
Sunbury-on-Thames, United Kingdom Johnson Controls Full timeOwn reporting and compliance driving a culture of continuous improvement Support and lead on the insights that enable the delivery of operational growth.
-
Technical Field Specialist
11 hours ago
Sunbury-on-Thames, Surrey, United Kingdom Rise Technical Recruitment Limited Full timeJob SummaryRise Technical Recruitment Limited is seeking an experienced Electrical/Electronic Service Technician to join our team as a Field Service Technician. This role offers excellent training and development opportunities, along with the potential for international travel.The Role:Field Service Technician (Electrical/Electronics) in a niche...
-
Customer Service Planner
1 month ago
Sunbury-on-Thames, SRY, United Kingdom Johnson Controls Full timeWhat You Will DoScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.As a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line...
-
Prime Project Engineer
6 days ago
Sunbury-on-Thames, SRY, United Kingdom Johnson Controls Full timeWhat you will doThe project engineer will carry out control systems installation on existing customer sites and identify growth opportunities for the JCI business units. This role is mobile working predominantly on customer sites in London, but may require travel to sites throughout the South of England such as Basildon, Luton, Cambridge, Swindon, Reading,...
-
Fire Alarm Engineer
6 days ago
Sunbury-on-Thames, SRY, United Kingdom Johnson Controls Full timeWhat you will do Ensure all your application information is up to date and in order before applying for this opportunity.Our Service Engineer’s deliver the preventative maintenance, routine service and remedial works in the field associated with the site wide Fire Detection and Gas Suppression systems of the customers premises. Typical systems would...
-
Field Support Manager
6 days ago
Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full timeOwn reporting and compliance driving a culture of continuous improvement Have you got what it takes to succeed The following information should be read carefully by all candidates. Support and lead on the insights that enable the delivery of operational growth. Support & lead on customer service delivery insight and opportunities across Subscriber ...
-
Sprinkler Project Manager
6 days ago
Sunbury-on-Thames, SRY, United Kingdom Johnson Controls Full timeProject Manager Installation - Fire Suppression (Based in Southeast England) Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Tyco Fire & Integrated Solutions have a “passion to protect what matters most”, and due to exponential growth within the Southeast, we are actively recruiting a...
-
Business Development Manager
6 days ago
Sunbury-on-Thames, SRY, United Kingdom Johnson Controls Full timeProfile Summary:Ensure you read the information regarding this opportunity thoroughly before making an application.The Indirect Channel Business Development Manager (BDM) is a strategic role focused on driving growth through the development and expansion of our indirect sales channels. This position is responsible for building and maintaining relationships...
-
Senior Electronics Engineer
6 days ago
Sunbury-on-Thames, SRY, United Kingdom Johnson Controls Full timeAbout Johnson ControlsExperience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.At Johnson Controls, we transform environments where people live, work, learn, and play. As a global leader in smart, healthy, and sustainable building technologies, we innovate to create safe and secure systems for...
-
Part-time Retail Field Marketing Assistant
2 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Taskforce Field Marketing Full timeWe are seeking a part-time retail field marketing assistant to support our in-store product campaigns. As a field marketing assistant, you will be responsible for tidying displays, implementing client planograms, and ensuring correct labelling and pricing.The ideal candidate will have excellent communication skills, the ability to work independently, and a...
-
Field Project Manager
6 days ago
Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full timeJob Description A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Join Our Team at Johnson Controls: Excellence in Engineering and Innovation At Johnson Controls, we take pride in delivering top-notch solutions. Our London branch are at the forefront of...
-
Field Services Project Manager
6 days ago
Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full timeA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Excellence in Engineering and Innovation Our London branch are at the forefront of excellence in manufacturing and installing cutting-edge Fire & Security systems. We offer a wide range of proven products and...
-
Subscriber Sales Consultant
6 days ago
Sunbury-on-Thames, SRY, United Kingdom Johnson Controls Full timeWhat we offer Competitive salary and commission / bonus plan Paid holidays and sick pay Unbranded Company car & fuel card Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security...
-
Territory Manager
6 months ago
Staines-upon-Thames, United Kingdom Standout Field Marketing Full timeOverview Are you looking for a fresh start to 2024? W ould you like to represent a business that contributes to a healthier and more sustainable way of living? Territory Manager / Field Sales Representative- Danone Territory covers: Staines & surrounding areas (postcode areas include TW,AL 9&10,& W 3& 4) - ideal location TW19 Permanent,...
-
Territory Manager
6 months ago
Kingston upon Thames, United Kingdom Standout Field Marketing Full timeOverview Are you looking for a fresh start to 2024? W ould you like to represent a business that contributes to a healthier and more sustainable way of living? Territory Manager / Field Sales Representative- Danone Territory covers: Kingston Upon Thames & surrounding areas (postcode areas include KT,SW,& GU) - ideal location KT15 ...
-
Field Project Manager
5 days ago
Sunbury-on-Thames, United Kingdom Johnson Controls Full timeJob DescriptionJoin Our Team at Johnson Controls: Excellence in Engineering and InnovationAt Johnson Controls, we take pride in delivering top-notch solutions.Our London branch are at the forefront of excellence in manufacturing and installing cutting-edge Fire & Security systems.
-
Manufacturing Operations Manager
4 days ago
Sunbury-on-Thames, Surrey, United Kingdom Ametek Full timeJob OverviewThis Manufacturing Operations Manager position offers a salary range of $100,000 to $140,000 per year at AMETEK, Inc. We are a global leader in industrial technology solutions, serving diverse niche markets with annual sales over $7 billion. Our company values ethics, integrity, respect for individuals, inclusion, teamwork, and social...