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CRM Senior Account Manager

2 months ago

Milton Keynes, United Kingdom YunoJuno Full time

This is a Contract role starting ASAP for 3 months.


Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.

Our client are looking for both a Senior Account Manager, and an Account Manager, to manage campaign activities from briefing to deployment. The campaigns will largely be Email based but experience of SMS would also be beneficial. The main tool used for this project will be Acoustic, so exposure to this would be required. The client for the campaigns is in the Automotive sector so previous experience in this field would be ideal.

Senior Account Manager

Life as a Senior Account Manager at Merkle:

As a Senior Account Manager at Merkle, it will be your responsibility to ensure operational and strategic excellence is maintained across all areas of the account; including database management, campaign delivery, email management and reporting analysis. As such you will be working closely with key client stakeholders to ensure that key milestones are achieved i.e. approval of briefs, copy and assets.

The role will sometimes require you to travel and work onsite at the client based in Milton Keynes, however this will be rare.

Diversity & Inclusion

At Merkle, we believe that a diverse and inclusive environment improves us as a community and as a business. We want to foster an environment of growth, where ideas and contributions are actively encouraged. We need this culture of courage to continue to thrive in our fast-paced industry.

We have created seven Diversity and Inclusion Pillars. Each pillar is made up of a community of members who serve as role models and spread a message of inclusion throughout our global workplace. Pillar members are responsible for planning initiatives, events and training, along with championing change within our business. These pillars are Gender, Ethnicity, Mental Health, Religion, Disability, LGBT+, Parents & Carers.

Merkle is a place that embraces differences of opinion. To be an advocate for real change we really encourage applications from women, candidates with disabilities and Black, Asian and Minority Ethnic (BAME) candidates as we recognise that these groups are currently underrepresented in our marketing/technology industry.

What we are looking for in you

We anticipate the suitable candidate will possess circa 4+ years’ experience working in a digital/CRM/Data agency or client-side experience with thorough knowledge of databases and data driven marketing, campaign delivery and managing end to end CRM programs essential

Experience of managing commercials; working to agreed/scoped budgets & resource levels

Proven ability to understand marketing strategy and be able to work with the Client Service Director to ensure that this can be delivered through the customer communication programs

Excellent interpersonal skills with the ability to gain gravitas with the client early on and act as the face of Merkle onsite

A team player with the ability to balance client priorities with agency commercials

Automotive experience would be an advantage, but not essential.

Start date: ASAP

Duration: 3 months

Location: Mainly remote, some travel to Milton Keynes on occasion.