Senior SRE

3 weeks ago

London Middlesex, United Kingdom Sky Full time

We believe in better. And we make it happen.


A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new.

From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What You’ll DoStrategy & Leadership

  • Work closely with the Principal Platform SRE to ensure technical solutions align with departmental goals, and that solutions meet both short-term objectives and long-term vision.

Communication & Delivery

  • Work within the wider site reliability engineering teams to ensure consistent design, implementation, and reliability standards.

  • Collaborate with cross-functional teams to ensure the successful delivery and support of all Cloud, Windows, Unix, Storage or Database product or project deliverables.

  • Communicate work status regularly and clearly.

Continuous Improvement & Reliability

  • Continuously improve the security, availability, scalability, latency, and efficiency of our internal or customer-facing services.

  • Utilise your proficiency across scripting languages to automate tasks and streamline support and delivery operations.

  • Identify opportunities for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams.

Support

  • Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning.

  • Engage with Platform Support teams to assist with 24/7 on-call incident resolution (rota-based) and engage various teams including 3rd parties for support escalation.

  • Be aware of wider issues beyond technology such as financial and organisational; articulating and escalating where necessary.

What You’ll Bring

Required:

  • Advanced knowledge and experience in SRE/DevOps related field.

  • Certification in Kubernetes administration, development, or security. CKA, CKAD or CKS.

  • Demonstratable proficiency in designing and implementing infrastructure and public cloud solutions.

  • Hands-on experience in at least one of Oracle, MySql/Galera or Couchbase including HA, Clustering, Optimisation etc

  • Good knowledge of scripting languages such as Python, Bash, PowerShell.

  • Experience with AWS container service technologies such as EKS, ECS and Fargate as well as container orchestration and container runtime technologies such as Docker and CRI-O.

  • Experience of administering AWS services such as IAM, Systems Manager, DXGW, IGW and TGW.

  • Experience with Linux administration, including command line interface and shell scripting.

  • Proven experience of working within Agile methodologies such as SCRUM and Kanban successfully.

  • Strong problem-solving skills and ability to troubleshoot issues in a complex environment.

  • Experience of implementing monitoring solutions and metric driven alerting using products such as Grafana.

  • Proven experience of working alongside development teams leveraging GitOps and CI/CD principles, practices, and capabilities.

  • Familiarity with the implementation and support of secrets management solutions such as AWS Secrets Manager, CyberArk and HashiCorp Vault.

  • Good understanding of networking concepts including switches, routers, firewalls, and load balancers.

  • Experience of delivering or supporting messaging services such as AmazonMQ, Kafka, RabbitMQ or ActiveMQ.

  • Strong written and verbal communication skills.

  • Experience with one or more cloud providers such as AWS, Azure, or GCP.

  • Excellent interpersonal and communication skills for collaboration with internal teams and stakeholders.

  • Good understanding of security frameworks such as NIST/SOC 2/ISO/IEC.

  • Proficiency in documentation and presentation to effectively communicate technical solutions.

Preferred:

  • Bachelor’s or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude).

  • Experience with Content Delivery Networks and Global Traffic Management/Load balancing - e.g. Akamai, Cloudflare, etc

  • Relevant certifications from AWS.

  • Excellent scripting knowledge with proven development experience.

The Rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

  • Sky Q, for the TV you love all in one place

  • The magic of Sky Glass at an exclusive rate

  • A generous pension package

  • Private healthcare

  • Discounted mobile and broadband

  • A wide range of Sky VIP rewards and experiences

Inclusion & How You'll Work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later in the recruitment process.

Your Office SpaceOsterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Criminal Record Check

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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