Business Support Manager

1 month ago

Scotland, United Kingdom Brandon Hire Station Full time

About The Role



Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

As a Business Support Manager, you will be a key support in the region, reporting too and working alongside the Regional Director to support with the efficient operation of the North of England and Scotland Region (covering from Middlesbrough in the South to Inverness in the North).


Key Responsibilities


  • Monitor and support all regional branches in achieving operational efficacy Assist the Regional Director in ensuring appropriate branch operational cover at all times
  • Ensure Branch Managers roll out of training for new initiative i.e. Safety Guardian, toolbox talks, new systems, procedures, policies, etc.
  • Ensure effective and efficient service is provided to all customers interacting with branches and across the region
  • Work alongside the Regional Sales Team to support the Branch Managers in winning and retaining spending accounts
  • Ensure scheduled stock checks and regular asset checks are completed
  • Ensure damage costs are being managed appropriately across the region
  • Regional operational management of the tachograph system
  • Support Branch Managers in the effective coaching of employees and management of the vehicle monitoring system
  • Ensure Branch Managers meet all asset KPI targets
  • Identify and recruit regional employees with the right potential in line with company policy
  • To ensure regional individuals are trained and effectively to be able to carry out their roles
  • To work throughout the region to ensure as far as reasonably practicable compliance with HSE Legislation and Company policy
  • When it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business


What We’re Looking For


  • Proven stakeholder management experience
  • Ability to effectively prioritise workload at a high level
  • Evidence of continuous revenue and profit growth
  • Highly motivated with strong commercial skills at all levels
  • Proof of ability to lead and manage a complex situations
  • Full P&L understanding and application required
  • Comfortable using IT equipment and MS Office packages
  • Flexibility is essential as travel is required across the region
  • Valid driving licence - Essential
  • Previous experience within rental, multi-site, small tools, construction or related retail - Desirable
  • Multi-site management experience - Desirable


The ideal candidate will have Hire Industry experience and have knowledge of small tools, although this is desirable, it is not essential. We are looking for someone with management experience who will be flexible with travelling.



What We Can Offer You

  • Competitive salary
  • Competitive annual bonus scheme
  • Monday – Friday working hours, no weekends
  • Salary sacrifice pension
  • Company car
  • days holiday, plus bank holidays
  • holiday purchase scheme
  • Tool Hire
  • Assurance cover 3x salary
  • save scheme
  • care vouchers
  • a friend scheme
  • & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
  • to work scheme
  • service recognition
  • Vp discounts – a variety of discounts and rewards on thousands of well-known brands
  • on HP products
  • mobile contract discount offers
  • discounts
  • Shield (discounted premiums on health care cash plan)
  • Assist 24/7 accident helpline – free joining


A Little Bit About Us


Brandon Hire Station is the leading provider of tool and equipment hire in the UK.


Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.


At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.


If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.


Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

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