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Examinations Administrator
3 months ago
Do you have the skills to fill this role Read the complete details below, and make your application today.
We welcome applications from candidates who meet some but not all of the criteria listed below.
We’re currently looking for a CBE Administrator on a part-time (21 hours per week), fixed-term contract until 31 January 2025. This position sits within the CBE Delivery team.
The CBE Administrator role lies within the Exam Delivery department of the Customer Service directorate and is part of the CBE Delivery function responsible for ensuring the efficient and effective delivery of ACCA’s On Demand Computer Based Examinations (ODCBE) across the organisations worldwide network of licensed CBE centres.
The role reports into the CBE Team Manager and will have responsibility across a number of ODCBE activities including CBE centre licensing, quality assurance, CBE centre technical and administrative support, CBE financials, CBE results and student eligibility.
The Job:
Assist with the CBE licensing process to ensure that all CBE centre licence applications are appropriately assessed and processed within SLA and that only those prospective centres who meet ACCA’s criteria are awarded a licence.
Assist with the annual CBE centre relicensing process, ensuring that all applications are assessed and processed to strict timescales and within SLA thus ensuring the seamless delivery of CBE’s across licensing periods.
Responsible for carrying out the necessary activities to ensure that invigilator reports are correctly submitted for each exam session and appropriate action taken to follow up on irregularities.
Responsible for the CBE centre behavioural analysis process and ensuring that any unusual patterns are investigated and any appropriate action taken.
Responsible for carrying out the monthly CBE student satisfaction survey, ensuring that appropriate follow up action is taken to address any potential centre performance issues.
Provide comprehensive administrative and technical support to CBE licensed centres to ensure the smooth operation and delivery of CBEs.
Support the quality assurance framework in place within the team to maintain the integrity of ACCA’s CBE’s.
Support the CBE Delivery Manager and CBE Delivery Team Manager in the design, testing and implementation of CBE related projects which will become business as usual activities.
Support the operation of ACCA’s Computer Based Examinations by assisting with all key functions administered by the CBE delivery team as required, in line with business peaks and published deadlines in a timely and efficient manner.
The person:
Excellent organisation skills with the ability to multitask
Attention to detail with a systemised and procedural approach to carrying out and recording activities
Good communication and interpersonal skills with the ability to deal with a wide range of people at different levels
The ability to work under pressure and meet tight deadlines
Ability to use own initiative and work with the minimum of supervision
A good team player, able to display flexibility and adaptability in a fast-moving dynamic environment
Good IT skills with experience in Word, Excel, PowerPoint and preferably Oracle systems
Our Benefits
We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme.
We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees.
Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more You can also enjoy exclusive access to our discount site and wellbeing centre platform.
We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
