Application Support Analyst

4 days ago

City of London, United Kingdom Cititec Talent Full time



Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Application Support Analyst | £750/day (Inside IR35) | 6-month initial contract | London
Industry: Trading
Location: London - Hybrid (3 days in office)
Job type: Full-time
Salary: £750/day (Inside IR35)
The role:
Cititec Talent are working with a trading company who are looking to onboard an Application Support Analyst into the business.
What you'll do:



  • Collaborate with Level 2/3 support team.
  • Support Openlink Endur and internal applications (OMS, FIX APIs, FO/MO/BO/Risk apps).
  • Provide global business support from front office to accounting.
  • Maintain strong communication and support process skills (escalation, alerts, incident logging, follow-up).
  • Analyze and debug issues, coordinating with development teams.
  • Engage in system analysis, implementation, development, and testing.
  • Assist with technology upgrades (Endur, .NET 6/.NET 7, web-based apps).
  • Enhance ORACLE PL/SQL database packages and procedures, including bug fixes.
  • Contribute to SDLC tasks such as testing, documentation, implementation, and release management.
  • Work with team leaders to improve development setup (DevOps, Octopus, CI-CD).
  • Document issues, support features, and create user and troubleshooting guides.
  • Complete tasks promptly as part of the BAU team.
  • Follow departmental standards for task delivery.


Requirements:



  • Experience with trading application support (OpenLink, Murex, Sungard).
  • Understanding of trading, STP, Risk, and Operations processes.
  • Familiarity with FIX protocols, RabbitMQ/Messaging Service, and TFS Build is a plus.
  • Proficient in Oracle PL/SQL or Microsoft SQL Server T-SQL.
  • Development experience with .NET tools (C#, .NET, Blazor) is a plus.
  • Knowledge of commodity derivatives and markets (Gas, Power, Oil, FX, Base Metals, Precious Metals).
  • Strong analytical and troubleshooting skills.
  • Ability to work independently and with stakeholders.
  • Experience with SDLC phases: analysis, coding, review, testing, documentation, implementation, and release management.
  • Familiarity with waterfall and agile methodologies.
  • Ability to review .NET code and perform data analysis is a plus.


Note:
You will be required to participate in an overnight on-call rota to support overnight batch processes, providing Level 3 support and occasional weekend, after-hours, or bank holiday work may be required, either on-site or from home.

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