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Payouts Assistant

2 months ago

Greater London, United Kingdom JBR Capital Full time

JBR Capital is a bespoke specialist high-end vehicle finance lender dedicated to enabling customers to transform their automotive passion into reality. We combine the expertise of our colleagues with the efficiencies of cutting-edge technology to build a scalable platform that redefines passion asset lending.



All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

We believe in taking a holistic view of each customer’s unique situation, and we apply the same approach when seeking individuals who are passionate about delivering a premium service to join us. Our team embodies JBR Capital’s values of integrity, empathy, commitment, collaboration, and entrepreneurship.


At JBR Capital, we are committed to fostering a dynamic and inclusive workplace where innovation and creativity are encouraged. We believe that empowering our employees to pursue their professional ambitions leads to personal growth and drives our collective success. By nurturing talent and providing development opportunities, we ensure that our team remains at the forefront of the industry, delivering exceptional experiences for our clients while enjoying career development.


Purpose and scope of job


As a Payouts Assistant, your responsibilities include providing comprehensive support to all areas of the business and ensuring the accurate and timely completion of reconciliations within the payouts department. This role requires maintaining consistency in processes, handling financial transactions, verifying and processing payout requests, and collaborating with other departments to resolve any discrepancies.


  • Perform systematic document checks for loan documentation
  • Produce final payout packs for the finance team
  • Follow up with and inform colleagues on the progress of payouts.
  • Ensure all credit conditions requested by underwriters are met.
  • Check bank details and finance clearance on vehicles.
  • Adhere to general regulatory and internal compliance


The role is to work as part of a team to ensure the timely and accurate administration of Loan Applications through to completion including direct liaison with introducers and customers on the telephone and by correspondence, ensuring accuracy at all times and that laid down processes and procedures.


  • Vetting of application forms for accuracy and ensuring paperwork is correct to allow execution and payout of finance to customers and suppliers
  • Dealing with introducer and customer product enquiries via the telephone to agreed standards, and furnishing them information in answer to their queries
  • To assist with inbound phone calls, mailboxes & other requests within the team when available. Identify areas of improvement in relation to the customer journey and to increase efficiency within the operation.
  • To represent the JBR Capital brand in a professional manner.
  • To keep up to date with JBR Capital Loan products, and to identify areas of improvement in relation to the customer journey


Qualifications


  • Exceptional attention to detail and focus.
  • Hard-working with excellent organisational skills.
  • Initiative to solve problems and adapt quickly.
  • Proactive and eager to take on new challenges.
  • Strong communication skills and a team player.
  • Accurate data input and error-checking.
  • Proficiency in MS Office, particularly Excel
  • Ability to work in fast-paced environment
  • Ability to work under pressure
  • Good computer skills including proficiency in Microsoft applications
  • Experience of consumer lending and loan administration
  • Experience of dealing with brokers and third parties
  • Excellent consumer lending regulatory knowledge and understanding including FCA, JMLSG, BCOBBS
  • Ability to understand and fully comply with documented processes and procedures
  • Ability to deliver results
  • Good analytical skills, confident and self-assured