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IT Service Desk Engineer

2 months ago

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One of our public sectr clients is looking for an experienced IT 1st line support professional to join their team as an IT Service Desk Engineer.

You will have the following skills and experience:

  • Have experience of working in a customer facing role such as a Service Desk.
  • Experience providing 1st line IT support.
  • Have experience of Service Desk software such as Heat/Service Now/FreshService.
  • Be experienced in supporting MS Windows (10 & 11), MS Office 365 and Teams.
  • Possess a pleasant manner with the ability to build a rapport with people at all levels.
  • Demonstrate outstanding customer service skills.

This is a permanent position offering a competitive salary for this role. Hybrid working (2 days per week onsite) from the clients office based in Weston-super-Mare.

Please only apply if you are within commutable distance to Weston-super-Mare, and can be on-site 2 days per week.

If interested, please apply via the ad or send your CV to lthomson@mcgregor-boyall.com

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.


McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.