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National Account Manager

5 months ago

Macclesfield, United Kingdom Metro Rod Full time

National Account Manager – New Business Development

Metrorod/Metroplumb

Location – Cheshire/Manchester/Liverpool/Lancashire

Full time permanent

Salary £30-45K basic DOE plus bonus scheme and incentive scheme

Car allowance £6K



If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

We are looking for a National Account Manager to join our prestigious Sales team here at our Water and Waste Services division of Franchise Brands.


Metro Rod work with the likes of Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.


Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.


Metro Plumb is a national plumbing business with more than 30 local depots across the UK, our teams of professional plumbers can deal with a variety of plumbing issues, from emergency repairs and stopping leaks to fixing broken boilers and replacing dripping taps.


Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.



What does it entail?


The successful individual will bring additional resource to the sales team to help us continue on our growth trajectory and you will be predominantly responsible for bringing on new business whilst also growing a small number of current accounts.


We provide emergency and planned drainage and plumbing through our national franchised network incorporating pumps, sewage treatment plants, asset mapping, tankering services and we are expanding our plumbing services into gas and renewables.


Whilst this role will be predominantly remotely based, you will need to be located within reach of our Macclesfield Support Centre. You will be expected to commute to the Support Centre one to two days per week, in order for you to establish your reputation and relationships with key Stakeholders. You will attend expos and shows and represent our business at customer sites and meet with franchisees and our Business Development Managers in the field.


You will be expected to contribute to the team’s efforts of 20% annual business growth, whilst at the same time have the relationship skills to onboard new customers and manage their expectations whilst delivery a first class customer experience



What do we look for?


  • Proven experience within business development
  • Experience within the plumbing/drainage industry is ideal, as is experience selling to Franchises/Distributers/Social Housing to demonstrate your understanding of the differences and challenges of selling in this environment
  • Have demonstrable experience working with customers to increase market share and introducing new services
  • Be energetic, tenacious and positive in outlook
  • Have some technical, project management or engineering experience that demonstrates transferable skills in understanding our technical services and how they are delivered
  • Be up-to-date with social media LinkedIn trends and best practices
  • A curious approach to you work
  • Influencing skills




What do you get?


  • 25 days annual leave – plus bank holidays
  • Royal London, Company Pension
  • Group Life Assurance
  • Additional Paid Leave / Special Leave
  • Company Events
  • Laptop / Company Mobile
  • Travel subsidy / mileage
  • Free Eye Tests / Subsidy for Glasses
  • Employee Assistance Programme
  • Occupational Health Support
  • Employee Discounts Platform - Sodexo