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Customer Solutions Specialist
4 months ago
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
We are currently looking for an experienced
Customer Solutions Specialist
to join this busy and successful team, working primarily from our
London Heathrow office .
You will have an analytical mind, knowledge in key account management and pricing and a solid freight forwarding work history.
Responsibilities
Pricing for new and existing accounts
of any size, including strategic accounts and global tenders
Sales support from onboarding and implementation to daily management of new accounts
Development and implementation of Rohlig UK’s account management structure and strategy
Enhanced digital and technological affinity in alignment with Rohlig’s digital solutions initiatives
Ad hoc troubleshooting with proactive and flexible approach to finding new solutions
Skills required
Educated to a minimum GCSE standard including Maths and English. Higher education degree preferred
Minimum 2-3 years freight forwarding experience
Highly competent IT skills (MS PowerPoint, Word, Excel)
Analytical and critical thinking skills
Strong customer-focused communication skills and experience
Strong administrative skill set, including excellent time management
Ability to work under pressure and to meet deadlines
Digital affinity to gain an understanding for Rohlig’s digital products
Driving licence and own car
What you can expect
Our global team of 2400 experts provides its services from over 35 locations. Working at Röhlig means to live internationally. Every day team members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success
Our benefits
Rohlig UK Ltd offers an extensive remuneration package to include:
Company pension scheme
Death in service life assurance
Hybrid working, subject to training period
Free day off for your birthday
Perkbox employee benefits platform, Perkbox Medical, Perkbox Wellness Hub
Employee Assistance Programme to include emotional and financial wellbeing support
Salary sacrifice tech benefit, workplace nursery provision and cycle to work scheme
Long service awards, annual performance awards
Free onsite parking
Plus much more
Join our team and embark on a rewarding career with Rohlig UK, a global leader in logistics and supply chain solutions
