Registered Dom care manager

4 weeks ago

Skipton, United Kingdom Interaction - Huntingdon Full time
Are you looking to take a step up or to move companies ?????

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

I am recruiting for a registered manager for a domiciliary care company based in Skipton on a full time permenant basis. if the following fits please do not hesitate to apply.

· Be the CQC Registered Manager for the care services within the North Yorkshire area, ensuring adherence to CQC and our company policies and procedures.

· Deliver the highest standards of care, service and staff support under your registration.

· Support people to the highest standard and in line with their support plan, cultural needs and wishes.

· Develop practical and strategic partnerships with local commissioner and other stakeholders to ensure that your clients have choices and opportunities to achieve personalised support and life goals.

· Act as the local lead in developing and sustaining excellent customer service. This will include responding locally to the needs of clients/families and ensuring that effective open communication is made with clients and families over services and standards.

· Support your team to guide and assist people to make choices and life decisions in line with the Mental Capacity Act requirements.

· Provide intensive care and client support for day-to-day operation and service delivery and reporting to Operation Manager on Key Performance Indicators.

· Compliance with CQC regulation and meet commissioner expectations and standards.

· Working with our HR advisor in promoting compliance and managing staffing matters.

· Responsible for all safeguarding notification and updating social service and health board with updated information.

· To routinely inspect and audit care plans, risk assessment, and Clients review to continuously maintain the quality and compliance standard.

· Collaborate and working closely with our Recruitment manager to recruit, lead and develop teams that ensure excellence in all aspects of service delivery and customer satisfaction. This will include ensuring effective induction is carried out, that new starters are recruited to the correct regulatory standards and performance management appraisals are conducted for all staff.

· Identify business development opportunities and networks and contract management.

Essential / Preferable Criteria:

· NVQ Level 5 in Health and Social care services or equivalent qualification.

· Demonstrable success in building an effective team with an ability to motivate staff to succeed.

· Previous experience as a Registered Manager is desirable.

· Able to demonstrate a high level of interpersonal skills.

· Working knowledge of the Mental Capacity Act, DOLS, Safeguarding and other relevant legislation.

· Excellent knowledge CQC requirements.

· Full and clean driving licence and Enhanced DBS Disclosure required

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