Customer Team Leader

2 weeks ago

Bedford, United Kingdom Co-op Full time

Closing date: 09-12-2024

Customer Team Leader   Location: Queens Drive, Bedford, MK41 9JF Pay: £13.32 per hour Contract: 20-25 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (Store Closing) and weekends, to be discussed at interview.

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll do
  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 
  • 24/7 employee assistance service
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
 

  • Customer Team Leader

    6 months ago

    Bedford, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 12-14 St John's Street, Kempston, Bedford, MK42 8EP - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: - Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related...

  • Customer Team Leader

    2 weeks ago

    Bedford, Bedfordshire, United Kingdom Co-op Full time

    Closing date: 09-12-2024 Customer Team Leader Location: Queens Drive, Bedford, MK41 9JF Pay: £13.32 per hour Contract: 20-25 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (Store Closing) and weekends, to be discussed at interview. Full, paid training provided You can now apply for...

  • Customer Team Leader

    1 week ago

    Bedford, Bedfordshire, United Kingdom CO-OP Full time

    Closing date: 09-12-2024 Customer Team Leader Location: Queens Drive, Bedford, MK41 9JF Pay: £13.32 per hour Contract: 20-25 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (Store Closing) and weekends, to be discussed at interview. Full, paid training provided ...

  • Team Leader

    6 months ago

    Bedford, United Kingdom Restore PLC Full time

    **Business Unit: Technology** **Location: Bedford, MK42 0PQ** **Contract Type: Permanent - Full Time** **Hours: 38.5 - Mon - Thurs 8am - 5pm - Fri 8.30am - 4pm** **Salary: £28,000 - £30,000** - We have an exciting opportunity for somebody who wants to develop their career in our vibrant, rapidly growing business. Restore is looking for a natural leader...

  • Team Leader

    7 months ago

    Bedford, United Kingdom Home Bargains Full time

    Job Introduction Home Bargains' Team Leaders support their store team to provide an excellent retail experience for our customers and deliver on store performance targets. Team Leaders are required to successfully complete the Store Management Induction within the first 6 weeks of starting. This is a comprehensive 6 week programme which is completed via...

  • Maintenance Team Leader

    1 month ago

    Bedford, United Kingdom Recruit Mint Full time

    Position: Maintenance Engineering Team Leader Location: BedfordJob Description:Recruit Mint is actively seeking an Engineering Team Leader to join our esteemed client in Bedford. This role involves overseeing asset management to ensure customer needs for delivery and quality are met, managing current and future operations to maintain asset availability...

  • Sales Team Leader

    6 months ago

    Bedford, United Kingdom Euro Car Parts Full time

    **Sales Team Leader** Following an extend period of growth within LKQ Euro Car Parts we are adding to our management structure across our entire Branch network. The role of Sales Team Leader will be to help drive the branch to achieve a great performance along with delivering great customer service and exceptional standards. Reporting to the Branch Manager,...

  • Warehouse Team Leader

    6 months ago

    Bedford, United Kingdom Restore Technology Full time

    **Business Unit: Restore Technology** **Location: Bedford, MK42 0PQ** **Contract Type: Permanent - Full Time** **Hours: 38.5, Mon -Thurs, 8am - 5pm and Friday 8.30am - 4pm** **Salary: £28,000 - £30,000** - We have an exciting opportunity for somebody who wants to develop their career in our vibrant, rapidly growing business. Restore is looking for a...

  • Team Leader

    6 months ago

    Bedford, United Kingdom Atlas Hotels Full time

    **Hours**: 4**0 hours across 5 days per week ( Fixed Term Maternity Cover - 9 Months)** **Salary**:£12.80 per hour** **Atlas Hotels** is hiring a **Team Leader** right now at the **Holiday Inn Express Bedford** Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our...

  • Team Leader

    6 months ago

    Bedford, United Kingdom Atlas Hotels Full time

    **Hours**: 24** hours across 3 days per week** **Salary**:£12.80 per hour** **Atlas Hotels** is hiring a **Team Leader** right now at the **Holiday Inn Express Bedford** Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and guest focused...

  • Production Team Leader

    6 months ago

    Bedford, United Kingdom Supersede Recruitment Partners Full time

    **Production Team Leader** Are you a driven and skilled production team leader / production supervisor looking for a new challenge? Do you want to work with one of the best food manufacturing businesses in the UK? Our client is an international powerhouse in the food manufacturing industry and they are looking for a passionate and ambitious professional...

  • Team Leader

    3 months ago

    Bedford, Bedford, United Kingdom beBee Professionals Full time £45,000 - £60,000

    Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Bedford, United Kingdom. As a Team Leader, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key...

  • Production Team Leader

    6 months ago

    Bedford, United Kingdom 1st Choice Recruitment Full time

    Production Team Leader - Food £36,500 plus shift premium £3,288 Shift - 4 on 4 off working days and nights, 12 hour shifts. Our client based in Bedford have their products trusted by major brands and retailers all over the world. They are experts in their field, and are dedicated to driving innovation in their manufacturing operations, with their state...

  • Depot Team Leader

    6 months ago

    Bedford, United Kingdom Aggreko, LLC Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for a Depot Team Leader based out of our Bedford site. Why Aggreko? Here are some of the...

  • Food Service Team Leader

    29 minutes ago

    Bedford, Bedford, United Kingdom Compass UK & Ireland Full time

    Food Service Team LeaderWe are seeking a Food Service Team Leader to lead our culinary and catering teams to deliver exceptional food experiences for our clients. As a Food Service Team Leader, you will be responsible for ensuring our kitchens and service counters run smoothly, maintaining high standards of food quality and customer service, and progressing...

  • Brewery Team Leader

    6 months ago

    Bedford, United Kingdom Wells & Co & Brewpoint Full time

    Brewpoint! We are seeking a passionate experienced Brewer as our Brewery Shift Team Leader responsible for maintaining a safe and efficient working environment, overseeing day-to-day activities of their shift, and leading a team to achieve production goals. As Brewery Team Leader you will play a crucial role in implementing safety protocols, ensuring...

  • Maintenance Team Leader

    1 month ago

    bedford, United Kingdom Recruit Mint Full time

    Position: Maintenance Engineering Team Leader Location: BedfordJob Description:Recruit Mint is actively seeking an Engineering Team Leader to join our esteemed client in Bedford. This role involves overseeing asset management to ensure customer needs for delivery and quality are met, managing current and future operations to maintain asset availability...

  • Culinary Team Leader

    4 weeks ago

    Bedford, Bedford, United Kingdom Compass UK & Ireland Full time

    We're recruiting a highly skilled Culinary Team Leader to join our team at Eurest, the leading food service company in the UK. As a key member of our culinary team, you will be responsible for preparing and serving high-quality food that delights our clients and customers.The ideal candidate will have a passion for great-tasting food and exceptional customer...

  • Team Leader

    6 months ago

    Bedford, United Kingdom DS Smith Full time

    Monday - Thursday 06:00-16:00 About the role   Here at DS Smith Blunham, we’re looking for a Working Team Leader to join our team and play a vital role in the ongoing development of this packaging site.    Are you a leader who can drive our site forward? Do you possess excellent communication and people management skills which...

  • Head Chef and Team Leader

    14 hours ago

    Bedford, Bedford, United Kingdom Compass Group UK Full time

    Job Title: Head Chef and Team LeaderEstimated Salary: £32,000 - £45,000 per yearWe are seeking a highly experienced Head Chef and Team Leader to lead our culinary team in the UK. As a key member of our team, you will be responsible for preparing and serving high-quality food that delights our clients and customers.Responsibilities:Leading a team of chefs...