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FTC 24hr Supervisor, Kurt Geiger, Wembley
4 months ago
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective.
Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities.
We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.
Kurt Geiger first opened in Britain's fashion capital on Bond Street, London in 1963. Since the Sixties Kurt Geiger has not stood still as it continuously evolves to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility.
As a supervisor with Kurt Geiger, you will drive sales with your passion for luxury footwear, support the team and be a fabulous service ambassador whilst representing our dynamic and innovative brand.
Using your extensive retail knowledge and excellent communication skills, you will form long lasting relationships with customers and your team. Delivering the very best shopping experience for our customers, you will proactively support back of house operations and create a seamless shop floor experience, whilst supporting the management team where needed.
To be successful, you will be an experienced seller with KPI knowledge, able to meet and exceed targets in a retail environment and have experience of supervising a team.
Requirements
WE NEED YOU TO:
Ensure customer service is of the highest standards at all times
Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
Ensure your area maintains excellent visual presentation which is consistent with company guidelines
Be an expert in fashion and latest trends
Support management in training and developing team to maximise sales
Support in performance management of team
Support with floor control
Assist in customer queries and complaints to ensure customer satisfaction
YOU WILL NEED:
Experience at a similar management level
To be a customer service ambassador
Proven ability to drive sales and team
To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits
Competitive basic hourly rate
Amazing employee discounts
Fabulous shoes
If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.
We Are One
For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism
