Care Team Supervisor
4 months ago
* Please note: Sponsorship is not available
The Recruitment Crowd are currently looking for a Care Team Supervisor in Wakefield.
Are you passionate about making a difference in the lives of others?Do you thrive in a dynamic, supportive environment where every day brings new challenges and rewards?We are seeking a dedicated Care Team Supervisor to uphold our vision and values, ensuring that our care workers deliver exceptional service to our service users.
As the Care Team Supervisor, you will play a crucial role in ensuring the highest standards of care for our service users and supporting our dedicated care workers.
Your key duties and responsibilities:
- Management of Annual Leave & Absences: Efficiently manage care workers' annual leave and absences, ensuring seamless service delivery.
- Comprehensive Briefings: Provide care workers with full briefings about service users' needs and any updates as their needs change.
- Recruitment & Hiring: Drive recruitment initiatives, actively participate in hiring new care workers, and conduct interviews to build a strong, dedicated team.
- Team Meetings: Facilitate care team meetings both on-site and off-site, fostering a collaborative and supportive environment.
- Structured Onboarding: Implement a structured onboarding programme for new care workers, ensuring they are well-prepared and supported from day one.
- Field Observations: Carry out relevant observations in the field and support new care workers in completing their care certificates.
- Compliance Maintenance: Ensure care worker compliance with all regulatory and contractual requirements.
- Engagement Events: Organise and facilitate engagement events to promote team cohesion and morale.
- Incident Management: Handle incidents and complaints, completing all necessary documentation and following up as required.
- Performance Monitoring: Monitor the performance of care workers, conducting supervisions and appraisals in line with organisational policies.
- Conduct & Performance: Address any conduct or performance issues with the support of the HR advisor.
- On-Call Duties: Undertake backup on-call duties as part of a planned rota, supporting the centralised out-of-hours on-call service.
- Collaborative Planning: Work closely with the line manager, care scheduler, and other colleagues to proactively plan for ongoing recruitment and resource needs.
- PPE Coordination: Ensure the timely supply of PPE to all care workers.
- Policy Knowledge: Maintain a working knowledge of all relevant policies and procedures.
- Reporting & Development: Routinely identify and report any areas of concern, potential business development opportunities, quality compliance issues, and any business-related prospects or threats to your line manager.
If you have previous experience in a similar setting, naturally proactive, compassionate individual with a strong commitment to excellence, we want to hear from you.
Please apply with a copy of your CV today and a member of our team will be in touch
About TRCGroup:
We break the mould when it comes to recruitment agencies. With a straight-forward approach, we know how to get results for both our candidates and clients. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines.When you choose to work with The Recruitment Crowd, you’re choosing a team of devoted recruitment consultants who will only find the perfect fit for you.So if you’re looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we’re a bit different We’re friendly and talented and know our stuffA job shouldn’t be a drag and that’s why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.
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