Head Chef

4 weeks ago

Petworth, United Kingdom Petworth Places Full time
About the RoleThe role of Head Chef is to develop a highly profitable & desirable food offering, building a well-trained team of chefs, who will consistently deliver a high standard of dishes.

The Head Chef will create seasonal menus using local and sustainable produce which will bring to life our restaurant, exciting our guests with fresh and tantalising dishes.

He/she will create a clear and dedicated training and development plan for each member of the kitchen team to allow them to grow within the business. He/she will demonstrate an ability to improve standards and reputation, drive revenue and profit.

About Petworth PlacesPetworth Places trading as Market Town Developments Ltd is made up of several teams of dedicated people building a destination hospitality and food and beverage business with Stay, Eat, Visit at the heart of the business. Our core businesses are located in the beautiful South Downs market town of Petworth, West Sussex, and the historic market town of West Malling in Kent.

Established in 2010, the group comprises a multiple-award-winning food brand, The Hungry Guest (a double winner of UK delicatessen and farm shop of the year), E Street Bar & Grill, and The Angel Inn (with seven premium guest rooms and two luxury self-catering townhouses – Ryde House and East House). The group also includes  Augustus Brandt, an interiors and antiques business, and Newlands House Gallery, a modern and contemporary gallery and exhibition space. 

Our accolades include E Street Bar and Grill being awarded best restaurant in the South East in 2019 and The Angel Inn being awarded best pub in West Sussex in 2022.  E Street Bar and Grill joined the global Chaine des Rotisseurs in 2022.

In 2019 we established a new wedding venue and events business which is growing steadily and in 2022 we launched our wine series events at E Street Bar and Grill, which has been a great success.  

ResponsibilitiesThe Head Chef will be responsible for:

Strategic Business Development
  • Have a clear vision of how to create a destination restaurant with a wonderful dining experience, and to be able to execute all aspects of the vision. 
  • Create a pricing policy which enhances GPs and reflects the excellence of the food but ensures take-up and profitability. 
  • Have a wide understanding of the hospitality industry and food; keep abreast of trends and new methods, and keep ahead in the industry. 
  • Collaborate with relevant teams on beverage selection and management to enhance menu choices, drive up-sell and complete the overall experience in the restaurant. 
  • On occasion will work on other culinary events across the business to deliver exceptional food and strengthen the brand.
Menu Development 
  • Create menus that reflect the vision of the restaurant, and produce a consistently high-level output; ensure they are in step with local demographic needs and also attract a wider audience to Petworth for a destination restaurant. 
  • Source local and exceptional ingredients (both in-house and 3rd party), create good working relationships with suppliers and control GPs against target in the kitchen. 
 People Management 
  • Staff the kitchen with the people who have the right skills, training and development to become part of a world-class team and support the Restaurant Manager to deliver excellence every day to every customer. 
  • Scout for local and national talent to bring into the kitchen and enhance the team. 
  • Keep Food Safety and Hygiene as a core discipline in the kitchen; have proven experience in this area and a real desire to adhere to all legislative requirements. 
  • Support in managing the daily responsibilities of kitchen team. 
  • Support in managing the annual food and consumable budget and ensuring this is tracked and spent accordingly.
Additional Responsibilities

o   This document is not intended to be an exhaustive list, and additional responsibilities may be required as the Senior Management team continually develops and grows the business and the Company as a whole.  Experience and QualificationsThe successful candidate will possess the following:

Education, Experience and Licensing Requirements:
  • City & Guilds diplomas in professional cookery.
  • BTEC HND in professional cookery and / or a foundation degree in culinary arts.
  • Health and safety and food hygiene certificates.
 Desired Qualifications / Skills:
  • Efficient time management and organisational skills, and the ability to multitask.
  • Attention to detail.
  • Proven ability to manage budgets.
  • Professional and proactive work ethic.
  • High competence in project and stakeholder management.
  • Understanding of luxury market.
  • Strong B2C experience, especially working in complex markets and being able to simplify.
  • Excellent understanding of using audience understanding and data to shape, influence, amend and optimise plans.
  • Competency in Microsoft applications including Word, Excel, and Outlook.

Core Competencies

AccountabilityDemonstrates and communicates a high level of ownership and commitment to achieving results, accepts responsibility for behaviour and job-related tasks and establishes an agreement on how success will be measured.

CommunicationListens, speaks and writes clearly and concisely; provides useful and timely information to people by choosing the most appropriate method of communication and tailoring the message for the intended audience.

Client Service OrientationEstablishes mutual expectations with clients to ensure satisfaction, going above and beyond to help build a strong relationship. Shows care and timeliness when dealing with client requests; is keen to offer assistance before a request is created.

PlanningUses effective methods to determine priorities, set goals and create plans. This includes the ability to organise oneself to complete routine tasks and prepare daily, weekly and monthly plans. Is able to establish priorities based on knowledge of the organisation.

Problem SolvingTakes a systematic approach to solving problems rather than reacting to symptoms. Recognises problems quickly and uses good judgment, common sense and past experience and knowledge to act appropriately and efficiently.

Technical SavvyShows an understanding of relevant technical products, programs, and their application; stays up to date on current trends and events relating to technology, and understands general business application of IT.

Other Important TraitsJust as important as the technical requirements of the job are the less tangible elements that will help the right candidate achieve outstanding results: 
  • Passion for food, quality ingredients, and travel.
  • Interest in heritage, culture, craftsmanship, and artisanal excellence.
  • Leadership and demonstrable teamwork skills.
  • Friendly and accommodating manner, with excellent interpersonal, written and oral communication skills.                
  • A good balance between strategic planning and hands-on delivery.
  • Creative ‘outside of the box’ thinking.
  • Ability to influence at a senior level to secure strategic partnerships. 
  • Diplomacy to have difficult conversations as needed.
 Key Relationships

Internal: CEO, Finance, General Manager, Marketing Team, HR Team, and location Managers

Direct Reports: All kitchen staff

External: Local Suppliers, Local EHO, Guests
                                                                                                                                                                         Key Performance Indicators

The following results will be indicative of strong performance on the part of the [Role]:

Short Term – 6+ Months
  •  Seasonal menu created, approved, implemented and executed in a timely manner.
  •  A system for Food Safety, auditable by EHO and maintaining a level 5 outcome, is maintained and improved                 where necessary.
  • All collateral and strategies are consistent with the company brand and vision.
  • Communication is strong and effective.
Long Term 12+ Months
  •  Key partnerships are developed to grow business, sales and profitability.
  •  Constant awareness of the businesses online review standings and working towards the following online scores:
    • 4.5 on Google (min of 4.0)
    • 4.5 on Trip Advisor (min of 4.0)
    • 4.7 on Facebook (min of 4.5)
    • 4.7 on Favourite Table (min 4.5)
  • Conversion rates continue to grow (on all initiatives).

Benefits
  •  Competitive salary 
  • Staff discounts at all group outlets
  • Complimentary meal (for shifts of 7 hours or more)
  • Employee Assistance Programme
  • Free admission to Gallery exhibitions for employees
  • Discounted membership to Newlands House Gallery
  • Holiday entitlement of 28 days per annum including Bank Holidays (for full time roles)
  • Learning and development opportunities
  • Accommodation may be available on request                                              
Location : Petworth, West Sussex
Employment Type : Full Time, Permanent
Salary: Competitive salary
Employer: E Street Bar and Grill 

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