Support Worker

4 months ago

Bolton, United Kingdom Northern Healthcare Full time £11
Support Worker - Mary Seacole House

Job overview:Looking for a rewarding and fulfilling vocation, then why not join our team at Northern Health Care.  We provide mental health recovery services across many regions within the UK. Our services consist of support living and community outreach services which provides our residents and service users with access to 24 hr support from experienced clinical and support staff.

 You will be supporting persons with learning disability or mental health illness to improve their lives and to live independently. 

Main duties of the job:We are currently recruiting support workers who are committed, positive, compassionate, understanding, dedicated, and dedicated to always put people first to join our team. You will be supporting persons with learning disability or mental health illness to improve their lives and to live independently.

It’s hard work and can sometimes be challenging but the rewards are truly amazing

As a support worker, you will be at the heart of supporting our service users on a daily basis. You will work with service users to help them live a fulfilled and happy life, whilst living as independently as possible. You will help to enable them to develop positive relationships and to be valued as an equal member of their local community as part of their rehabilitation.

As part of this role you will work closely with a variety of colleagues and support staff to prioritise outcome focused support to our residents.

Working for our organisation:Your key attributes:
  • Must have the right to work in the UK.
  • Our values – positive, respectful, open and honest, understanding and dedicated.
  • Supportive and empathetic.

Where you’ll be working:Your location will be Northern Healthcare, Mary Seacole House, Westhoughton, Bolton, BL5 3JD.

Working Hours:We have both full-time (38 hours per week) and part-time (the hours to be discussed and decided upon at the interview).   This role requires a level of flexibility as you will be working on a 7 days rotational shift pattern 8am-8pm during the day and 8pm-8am waking nights, including weekends.

In return you’ll receive:
  • Salary: £10.50 per hour

Employee benefits: 
  • Company pension scheme and contribution.
  • Enhanced overtime rate.
  • Enhanced maternity, paternity and adoption pay.
  • The equivalent of 33 days annual leave (inc. Bank Holidays).
  • Free enhanced Disclosure Barring Scheme (DBS).
  • Free car parking at the majority of our services

Career development & Training:
  • Career development and recognition scheme.
  • Train towards NVQ in Health and Social Care.
  • Induction and buddy programme.
  • Apprenticeships route

Awards and recognition:
  • Refer a friend scheme with Care Friends and earn up to £250.
  • Employee recognition scheme.
  • Annual employee awards.
  • Monthly NHC Values Champion Awards

Employee Wellbeing:
  • Flexible working week (option of working 3 days on 4 days off; part time and full time opportunities) option of 8am-4pm or 9am-5pm Monday to Friday if salaried).
  • Free Employee Assistance Programme with Health Assured - offering holistic solutions, physiotherapy, wellbeing support & Advice.
  • Optional healthcare cover with Sovereign Healthcare, including dental, optical, prescriptions, and physiotherapy.
  • Site Wellbeing budget.
  • Access to discounted products and services through the Blue Light Card scheme.
 
Detailed job description and main responsibilities:
Responsibilities:
  • Ensure that our service users are at the heart of everything we do.
  • Support and guide service users with day-to-day activities enabling them to be able to live a full and as independent life as possible. This may include help to manage budgeting, domestic tasks, or meal preparation
  • Support and guide service users with grocery shopping and attending routine appointments.
  • Support service users whilst taking of prescribed medication.
  • Support service users to be as active as they would like to be as part of their local community, whilst encouraging them to try out new things. These could include days out, family visits or arranging to go to college or use their local leisure facilities.
  • Regularly review support plans whilst ensuring that they are committed to working toward their needs and aspirations.
  • Working positively and collaboratively with other colleagues within the team
  • Work within and implement our policy and procedure, including confidentiality and safeguarding.
  • Escalate as appropriate any concerns or issues in a timely manner.
  • To maintain and keep accurate records whilst reporting in a factual and ‘person centred’ approach.
  • Ideally, you will have some experience as a support worker or have gained your level 2 or 3 in Health and Social Care.

Person specification:Qualifications, experience and attributes:Essential criteria:
  • The ability to be a good team player
  • Meeting our key attributes
  • Experience in mental health, learning disability and/or challenging behaviours
  • Evidence of working within a customer centred environment

Desirable criteria:
  • Gained your level 2 or 3 in Health and Social Care or have training in relevant practical skills
  • Computer literate - knowledge of Excel/Windows Office software applications including SharePoint, Excel, Word


About Northern Healthcare:

Northern Healthcare is a specialist independent provider of enhanced supported living services for individuals who require enhanced clinical support due to a mental health diagnosis, learning disability or autism. We support over 150 adults across the UK in all aspects of their daily lives and mental health recovery. Currently our services are based across the North West, Cumbria, Yorkshire and the Midlands.We want to make a lifelong positive impact to the quality of life of the people we support. We work hard with fellow adult mental health and social care professionals to ensure that Northern Healthcare is the right step for anyone coming to our services. We truly believe in treating each person as an individual and that starts with finding the best next step for them.We have developed a unique clinically led, recovery focused support model which provides individuals with dedicated 24-hour support in high quality accommodation. Residents are empowered and supported by our team to manage their own tenancy agreement with an independent housing association.Our experienced support teams, encourage and motivate our residents to take the next steps to reach their unique goals and aspirations.We are privileged to be able to support our residents and we are dedicated to growing our reach across the UK, improving our residents’ quality of life and delivering the highest quality of care.

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