Customer Team Leader

2 weeks ago

Woughton on the Green, United Kingdom Co-op Full time

Closing date: 19-11-2024

Customer Team Leader   Location: 2 St. Leger Court, Great Linford, Milton Keynes, MK14 5HA Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.  This role will include work on our Post Office Counters

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll do
  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 
  • 24/7 employee assistance service
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
 

  • Customer Team Leader

    1 week ago

    woughton on the green, United Kingdom Co-op Full time

    Closing date: 18-11-2024Customer Team Leader Location: 19 Farthing Grove, Netherfield, Milton Keynes, MK6 4JH Pay: £13.32 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (Until 10:00pm) and weekends to be discussed at...

  • Customer Team Leader

    2 weeks ago

    Woughton On The Green, United Kingdom Co-op Full time

    Closing date: 19-11-2024 Customer Team Leader Location: 2 St. Leger Court, Great Linford, Milton Keynes, MK14 5HA Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    2 weeks ago

    woughton on the green, United Kingdom Co-op Full time

    Closing date: 19-11-2024Customer Team Leader Location: 2 St. Leger Court, Great Linford, Milton Keynes, MK14 5HA Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    1 week ago

    Woughton on the Green, Buckinghamshire, United Kingdom Co-op Full time

    Closing date: 18-11-2024Customer Team Leader   Location: 19 Farthing Grove, Netherfield, Milton Keynes, MK6 4JH Pay: £13.32 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (Until 10:00pm) and weekends to be discussed at...

  • Team Leader

    5 months ago

    Easton on the Hill, United Kingdom Chartered Institute of Procurement and Supply Full time

    Here at **Chartered Institute of Procurement & Supply (CIPS),** we have a new and exciting opportunity available for a **Team Leader - Member Services (UK)** **to join our team on a **full-time, permanent basis. **We are offering** **Hybrid Working** - flexibility to work from home and at our main office based in the UK at **Easton House, Lincolnshire.** In...

  • Customer Team Leader

    5 months ago

    Saltburn-by-the-Sea, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 29 High Street, Loftus, Saltburn-by-the-Sea, TS13 4HA - Pay: £12.10 per hour + great benefits - Contract: 26 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    6 months ago

    Bradford-on-Avon, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Bridge Yard, Bradford On Avon, BA15 1EJ- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, part time, permanent- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will include work on...

  • Customer Team Leader

    5 months ago

    Stockton-On-Tees, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Front Street, Sedgefield, TS21 3AT- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You...

  • Customer Team Leader

    5 months ago

    Stoke-on-Trent, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 140 Leek Road, Endon, Stoke-on-Trent, ST9 9EW- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training...

  • Customer Team Leader

    6 months ago

    Stockton-On-Tees, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 63 Redhill Road, Roseworth Estate, Stockton-on-Tees, TS19 9AX - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    5 months ago

    Stockton-On-Tees, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 10 Butterwick Road, Fishburn, TS21 4AP - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 10:00pm and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    5 months ago

    Stockton-On-Tees, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 10 Harpers Parade, Hartburn, TS18 5EQ - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings store opening 6:15 am, afternoons, late evenings store closing 10:15 pm and weekends, to be discussed at...

  • Customer Team Leader

    5 months ago

    Stockton-On-Tees, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Front Street, Sedgefield, TS21 3AT - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    5 months ago

    Stoke-on-Trent, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Weston Road, Meir, Stoke-on-Trent, ST3 6AD - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (until 10.15pm) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    6 months ago

    Southend-on-Sea, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 57 Sutton Road, Southend-on-Sea, SS2 5PB - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time - Working pattern: varied shifts including late evenings (store closing) and weekends, to be discussed at interview - Full training given- You must be aged 18 or over to...

  • Customer team leader

    2 weeks ago

    Stoke On Trent, United Kingdom CO-OP Full time

    Closing date: 12-11-2024 Customer Team Leader Location: 25 Devonshire Square, Bentilee, Stoke-on-Trent, ST2 0 ES Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview. Full, paid training provided...

  • Customer Team Leader

    2 weeks ago

    Stoke-on-Trent, United Kingdom Co-op Full time

    Closing date: 22-11-2024Customer Team Leader   Location: Cedar Avenue, Kidsgrove, Stoke-on-Trent, ST7 1LA Pay: £13.32 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (5.45am), afternoons, late evenings (23.15pm) and weekends, to be discussed at interview Ready to apply...

  • Customer Team Leader

    6 months ago

    St Leonards-on-Sea, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 30-32 London Road, St Leonards, TN37 6AN- Pay: £13.32 per hour- Contract: 22.5 hours per week + regular overtime, part time, permanent.- Working pattern: 3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Leader

    2 weeks ago

    Saint Leonards-on-Sea, United Kingdom Co-op Full time

    Closing date: 13-11-2024Customer Team Leader   Location: 30-32 London Road, St Leonards, TN37 6AN Pay: £13.32 per hour Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Take the...

  • Crew Team Leader

    3 days ago

    Stow on the Wold, Gloucestershire, United Kingdom FatFace Full time

    Job Title: Crew Team LeaderLocation: Stow on the WoldJob Type: Full-timeAbout Us: FatFace is a fashion retailer with a passion for delivering exceptional customer experiences. Our stores offer a unique and engaging shopping environment, where customers can discover new styles and trends.Job Summary: We are seeking an experienced Crew Team Leader to join our...