Change Manager

4 weeks ago

London, United Kingdom FIS Global Full time
Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

1 - 5%

Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

Our IT Service Management team is seeking a dynamic and motivated individual to join us. As a member of our ITSM team, you will be responsible for managing and improving the delivery of IT services to our users. You will work closely with our technical teams to ensure that our systems are operating efficiently and effectively.

What you will be doing

We are seeking a detail-oriented and experienced Change Manager to join our organization. In this role, you will be responsible for managing and continuously improving the change management processes within our organisation, utilising the ServiceNow platform.

· Works with infrastructure and application change owners to ensure all requests for change are raised and executed according to defined policy and process. This allows change to be introduced with minimal disruption to the business and meets internal, regulatory, and third-party audit requirements.

· Coordinates, convenes, and facilitates Change Advisory Boards (CABs) as well as Forward planning meetings, containing both internal staff and customers.

· Maintains a calendar of approved and agreed upon product and infrastructure maintenance schedules.

· Reviews completeness and quality of change information entered into the change management system (ServiceNow) and works with change requesters to correct deficiencies.

· Reviews and follows up on non-compliant changes as well as changes which occur outside the defined processes.

· Works with all parties to resolve change related scheduling conflicts according to established practices.

· Employs multiple channels to effectively communicate change to the organization.

· Demonstrates an overall understanding and knowledge of the supported applications and infrastructure in the production environment.

· Holds Post Implementation review meetings to identify lessons learnt with failed change and change with issues

· Other related duties are assigned as needed.

What you bring

· Strong understanding of ITIL principles and best practices

· Excellent communication, listening and interpersonal skills to build relationships and gain support for the ITSM processes

· Ability to work effectively in a fast-paced, dynamic environment

· Ability to work independently and prioritize tasks effectively to meet deadlines

· Strong analytical, problem-solving skills and attention to detail

· Proficiency in the ServiceNow platform and experience in designing and implementing workflows

Added bonus if you have

· Certification in ITIL v3/4

· Certification in ServiceNow

What we offer you

· A competitive salary and benefits

· A variety of career development tools, resources and opportunities

· The chance to work on some of the most challenging, relevant issues in the payment industry

· Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

  • Operations Lead

    10 hours ago

    London, United Kingdom Change Please Full time

    Change Please is a soical enterprise, we have grown from a small car selling coffee in Covent Garden in 2015 to an international business. We aim to end homenessless in 4 counties, using all the profits from our award winning coffee sales, sold by our wholesale team to large, often global organisations and by our retail teams at multiple sites. This and the...

  • Change Manager

    2 months ago

    London, United Kingdom Boston Hale Full time

    **Change Manager** My client, a leading Law Firm, are recruiting a Change Manager to support the delivery of change management activities for a large business and technology-led transformation programme The Change Manager will report to the Programme Change & Communications Manager. The programme is designed to replace the Firm's legacy, in-house systems...

  • Change Manager

    2 weeks ago

    London, United Kingdom Arthur Full time

    Role: Change Manager Role type: Permanent Working Model: Hybrid (in the office 2 days) Location: EC4R An opportunity to join an industry leading insurance specialist during a pivotal time in their company wide transformation. They are going through their biggest transition so far as they migrate from their existing server to a cloud based technology. They...

  • Change Manager

    1 month ago

    London, United Kingdom Understanding Recruitment Full time

    **Change Manager** A brand new and exciting opportunity has arisen for an experienced Change Manager to join one of the UK's leading animal welfare charities! This is a great opportunity for a Change Manager that is looking to progress their career within a supportive and forward-thinkingorganisation. As an experienced Change Manager you will have the...

  • Change Manager

    2 months ago

    London, United Kingdom Understanding Recruitment Full time

    **Change Manager (Finance)** Are you a Change Manager with Finance experience looking for an exciting new position? An excellent opportunity has arisen for a Change Manager who has previous experience with Finance or Accounting, to join a highly regarded Educational body based in CentralLondon. As the Change Manager, you will be working closely with the Head...

  • Change Manager

    1 week ago

    London, United Kingdom Career Moves Group Full time

    Change Impact Manager Learn more about the general tasks related to this opportunity below, as well as required skills.Location: LondonLength: 12 MonthsRate: £645.16 p/d PAYEHours: 9am – 6pmThis client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of...

  • Change Manager

    1 week ago

    London, United Kingdom Career Moves Group Full time

    Change Impact Manager Location: LondonLength: 12 MonthsRate: £645.16 p/d PAYEHours: 9am – 6pmConsidering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.This client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers...

  • Change Manager

    1 week ago

    London, United Kingdom Career Moves Group Full time

    Change Impact Manager Location: London Length: 12 Months Rate: £645.16 p/d PAYE Hours: 9am – 6pm This client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known and recognisable alcohol brands to their name, this client are a leader in the...

  • Change Manager

    1 week ago

    London, United Kingdom Career Moves Group Full time

    Change Impact Manager Location: LondonLength: 12 MonthsRate: £645.16 p/d PAYEHours: 9am – 6pmThis client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known and recognisable alcohol brands to their name, this client are a leader in the global FMCG...

  • Change Manager

    7 days ago

    London,, UK, United Kingdom Career Moves Group Full time

    Change Impact Manager Location: LondonLength: 12 MonthsRate: £645.16 p/d PAYEHours: 9am – 6pmThis client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known and recognisable alcohol brands to their name, this client are a leader in the global FMCG...

  • Change Manager

    1 week ago

    London, United Kingdom Career Moves Group Full time

    Change Impact Manager Location: London Length: 12 Months Rate: £645.16 p/d PAYE Hours: 9am – 6pm This client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known and recognisable alcohol brands to their name, this client are a leader in the...

  • Change Manager

    7 days ago

    London, United Kingdom Career Moves Group Full time

    Change Impact Manager Location: LondonLength: 12 MonthsRate: £645.16 p/d PAYEHours: 9am – 6pmThis client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known and recognisable alcohol brands to their name, this client are a leader in the global FMCG...

  • Change Manager

    1 day ago

    London, United Kingdom Career Moves Group Full time

    Change Impact Manager Location: LondonLength: 12 MonthsRate: £645.16 p/d PAYEHours: 9am – 6pmConsidering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.This client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers...

  • Change Manager

    8 hours ago

    London, United Kingdom Harris Global Full time

    Harris Global are currently recruiting for a Change Manager on a permanent basis working in London 3 days a week and will include travel globally. Responsibilities: Determine necessary changes in processes, procedures, and practices to achieve desired outcomes and deliver planned benefits. Conduct an assessment of current processes, ways of working,...

  • Change Manager

    4 hours ago

    London, United Kingdom Harris Global Full time

    Harris Global are currently recruiting for a Change Manager on a permanent basis working in London 3 days a week and will include travel globally. Responsibilities: Determine necessary changes in processes, procedures, and practices to achieve desired outcomes and deliver planned benefits. Conduct an assessment of current processes, ways of working,...

  • Change Manager

    2 days ago

    London, United Kingdom Cornwallis Elt Full time

    Change Manager - Business Analysis - Business Change - Investment Management - up to £88,500Our client, a leading Investment Manager based in the City of London, are looking for a Change Manager/Business Analyst to join them on a permanent basis. You will be joining their Enterprise Change team supporting in the delivery across a range of strategic business...

  • Change Manager

    2 days ago

    London, United Kingdom Cornwallis Elt Full time €88,500

    Change Manager - Business Analysis - Business Change - Investment Management - up to £88,500 Our client, a leading Investment Manager based in the City of London, are looking for a Change Manager/Business Analyst to join them on a permanent basis. You will be joining their Enterprise Change team supporting in the delivery across a range of strategic...

  • Change Manager

    2 days ago

    London, United Kingdom Cornwallis Elt Full time

    Change Manager - Business Analysis - Business Change - Investment Management - up to £88,500Our client, a leading Investment Manager based in the City of London, are looking for a Change Manager/Business Analyst to join them on a permanent basis. You will be joining their Enterprise Change team supporting in the delivery across a range of strategic business...

  • Change Manager

    2 days ago

    London,, UK, United Kingdom Cornwallis Elt Full time

    Change Manager - Business Analysis - Business Change - Investment Management - up to £88,500Our client, a leading Investment Manager based in the City of London, are looking for a Change Manager/Business Analyst to join them on a permanent basis. You will be joining their Enterprise Change team supporting in the delivery across a range of strategic business...

  • Change Manager

    2 days ago

    London, United Kingdom Cornwallis Elt Full time €88,500

    Change Manager - Business Analysis - Business Change - Investment Management - up to £88,500 Our client, a leading Investment Manager based in the City of London, are looking for a Change Manager/Business Analyst to join them on a permanent basis. You will be joining their Enterprise Change team supporting in the delivery across a range of strategic...