Integrations Analyst

3 weeks ago

Harrogate, United Kingdom CMS Distribution Full time
The ideal candidate will come with a strong background in integration systems analysis and integration project delivery. A demonstratable track record of delivering customer integrations involving Digital integration platforms is a must. Practical experience in Agile / Kanban is essential in fostering collaboration between our IS development teams, the BA Team, the wider business as well as external stakeholders.
In addition to this skillset we are ideally looking for an individual with some technical know-how. Previous experience getting hands on with ERP configuration or experience with systems/program analysis is highly advantageous.

Role Responsibilities
Facilitate a bridge role between BA team and external Digital platforms to enable customer integration, communicating and translating business operational requirements into platform supported solutions
Work with Digital Integration platform providers to ensure technical solutions are achievable and implemented within set project timelines, whilst maintaing quality standards and that requirements are met
Support both unit testing User Acceptance Testing with the BA and projects teams
Ensuring solutions are in line with best practice, scalable and compliant with regulations
Seek and Maintain ownership of the functional requirements of Integrations supported by Digital throughout the project lifecycle
Support the BA team in the analysis of integration critical failures

Additional Responsibilities

Key Measures of Performance:

Meeting deadlines in line with project chartes and SLAs
Project success ratings and feedack from key stakeholders post integration go live
Delivered solutions perform and are designed with scalability and best practice in mind

Skills & Personal Attributes

Skills & Abilities

Clear & effective communicator at all levels, both internal customer, customers, suppliers, and partners from juniors through C-Suite
Technology agnostic, quickly able to learn and understand processes and systems
Fundamental knowledge and experience of relational databases
Excellent documentation skills

Experience & Knowledge

Relevant university degree or 3+ years experience working on Digital Commerce Integration projects.
Experience with Linnworks, Virtual Stock, Stock In the Channel, One Trail and/or other Digital Integration platforms.
Enterprise application integration expertise, understanding of APIs, EDI and middleware.
Highly skilled Microsoft Office, utilising Visio and Excel to create documentation

Advantageous but not essential experience & knowledge

SAP ERP / CRM exposure
ITIL v3 foundation accreditation
Experience working as a Business Analyst
Experience generating or analysing Python scripts used in APIs

Personal Attributes

Willing and able to travel
Lateral thinker with creative mindset: strong analytical and problem-solving skills
Growth mindset and self-starter in researching topics

Key Traits

CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

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