Performance Optimisation Technical Coach

2 weeks ago

Croydon, United Kingdom Southern Housing Full time
*The role*

*Performance Optimisation Technical Coach*
Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.
You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role you’ll work collaboratively within the Performance Optimisation Team and with other stakeholders to deliver a learning framework for the Customer Transactions Directorate. You will be part of a team of coaches responsible for delivering induction training to new starters, helping to embed company values. You will coach and support in the continuous improvement of adviser performance, you will lead in providing technical training for our Customer Accounts and Service Charge Teams.

This is a hybrid position working out of our office in Croydon and will also involve travel to our development schemes.
By being committed to equality, diversity, and inclusion, you will be a trusted and respected colleague.

*WHAT YOU NEED*
* Understanding and/or knowledge of Service Charges including relevant legislation, and Service Charge Team processes
* Understanding and/or knowledge of, relevant legislation, Notice of Seeking Possession and Customer Accounts Processes
* Excellent facilitation, training and presentation skills
* Strong understanding of Southern Service, our HEART values and standards
* Strong understanding of our systems and processes
* Already have or be willing to work towards an ILM level 5 coaching qualification.

*In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.*
*Closing Date: 29th May 2024, 23:59pm*
*Please note we reserve the right to close this vacancy at any time*

*About us*
At Southern Housing, our residents are at the *heart* of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their ownWe also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

*What's in it for you*
* Pension
* Life assurance
* Healthcare cash plan
* Eyecare & dental
* Birthday leave
* Retailers discounts
* Cycle to work
* Buy & sell annual leave
* Season ticket loan
* In-house academy & career development
* Flexible working

*Inclusion & Diversity*
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.

We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Job Type: Full-time

Pay: From £35,000.00 per year

Work Location: In person

  • Performance Optimisation Technical Coach

    6 days ago

    Croydon, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team and...

  • Performance Optimisation Technical Coach

    1 week ago

    Croydon, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team and...

  • Performance Optimisation Technical Coach

    2 weeks ago

    Croydon, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team and...

  • Performance Optimisation Technical Coach

    2 weeks ago

    Croydon, Surrey, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team and...

  • Performance Optimisation Technical Coach

    6 days ago

    Croydon, Surrey, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.You will be an experienced coach, having had previous experience of delivering...

  • Performance Optimisation Technical Coach

    6 days ago

    Croydon, Greater London, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team and...

  • Performance Optimisation Technical Coach

    5 days ago

    Croydon, Greater London, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team and...

  • Performance Optimisation Technical Coach

    2 weeks ago

    Croydon, Greater London, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department. You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team...

  • Performance Optimisation Technical Coach

    2 weeks ago

    Croydon, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role you’ll work collaboratively within the Performance Optimisation Team...

  • Performance Optimisation Technical Coach

    1 week ago

    Croydon, Surrey, South East, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department.You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team and...

  • Performance Optimisation Technical Coach

    2 weeks ago

    Croydon, Greater London, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department. You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team...

  • Performance Coach

    2 weeks ago

    Croydon, Greater London, United Kingdom Southern Housing Full time

    Southern Housing is seeking a talented candidate to join us as a Performance Optimisation Technical Coach in our Customer Transactions department. You will be an experienced coach, having had previous experience of delivering training on technically complex subjects. As part of this role youll work collaboratively within the Performance Optimisation Team...

  • Head Coach

    3 days ago

    Croydon, United Kingdom We Make Footballers Full time

    _Academy Manager_ We're looking for a Senior coach for our weekly sessions at our Croydon Academy. The Senior coach will be responsible for working in a team of coaches and leading practices or games with up to 20 players in a group. Greeting parents and players, signing up new customers and promoting sessions in Croydon. We Make Footballers are a...

  • Process Optimisation Senior Consultant

    4 weeks ago

    Croydon, United Kingdom AECOM Full time

    Company Description We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a culture of...

  • Football Coach

    4 weeks ago

    Croydon, United Kingdom GLL Full time

    GLL is looking for a football coach to work at Thornton Heath Leisure Centre in Croydon. If you have the skills and ambition to join us as a football coach, there's never been a more exciting time to join us. Our football coaches sit within our junior brands division as the majority of our sports courses we deliver are to children; nationally over 120,000...

  • Football Coach

    1 week ago

    Croydon, United Kingdom GLL Full time

    GLL is looking for a Football Coach to work at Waddon Leisure Centre. If you have the skills and ambition to join us as a Football Coach, there's never been a more exciting time to join us. This is more than a Football Coach job, it's a career.  As a Football Coach you’ll be highly motivated and committed to engage and inspire pupils of all...

  • Youth Football Coach

    2 days ago

    Croydon, United Kingdom JUNIOR ELITE FC Full time

    **Training locations**: Croydon _(Trinity School)_ and Beckenham _(Bethlem Royal Hospital)_ **JOB RESPONSIBILITIES**: We are looking for Coaches that will share our core values and can contribute to our aim of building better lives through football. We would like you to... - Bring enthusiasm and energy to every session - Be punctual, committed, reliable and...

  • Sports Coach

    4 days ago

    Croydon, United Kingdom Peace Ballers Full time

    **Job title: Youth Mentor (Sports)** **Reporting to: Project Manger** **Salary: £20 per hour** **Hours: 16-20 per week (week days)** **Contract: Self employed** **Location: London** **Job Spec** Do you want to use your Sporting and mentoring expertise to help young people fulfil their potential? We are looking for someone who is as passionate about...

  • Football Coach

    1 week ago

    Croydon, United Kingdom GLL Full time

    GLL is looking for a Football Coach to work at Waddon Leisure Centre. If you have the skills and ambition to join us as a Football Coach, there's never been a more exciting time to join us. This is more than a Football Coach job, it's a career. As a Football Coach you’ll be highly motivated and committed to engage and inspire pupils of all ages and...

  • Football Coach

    6 days ago

    Croydon, United Kingdom GLL Full time

    GLL is looking for a Football Coach to work at Waddon Leisure Centre. If you have the skills and ambition to join us as a Football Coach, there's never been a more exciting time to join us. This is more than a Football Coach job, it's a career. As a Football Coach you’ll be highly motivated and committed to engage and inspire pupils of all ages and...