Software Engineer

Job summarySmart General Practice builds "technology that understands practice": AI tools designed by GPs and built by NHS practices to take pressure off general practice. Our mission is to intelligently triage patients and remove the frustrations at the practice front door. We were founded by practising GPs and collaborated with receptionists and administration staff such as Pharmasists to provide our services to real problems.
You will design, build and run production software across the SMART platforms, from AI voice pipelines and triage APIs to the web front ends practices and patients use. You report to the CTO and work alongside the engineers who built and grew the platform to where it is today.
At SFIA Level 4/5 you work autonomously under general direction, own complex features end to end and lead reviews of colleagues' work. As you move to Level 5/6 you take technical responsibility across all stages of development for a product or service, set and monitor engineering standards, and give authoritative guidance to the team and the CTO.
This is a hands-on role in a small, fast-moving team. What you ship reaches real patients and real surgeries, often within the same sprint.
The salary for the role sits between 60,000-70,000 per annum, depending upon experience.
Main duties of the jobEstimate and plan work in sprint planning, and deliver against agreed sprint goalsBuild and integrate AI features using LLMs, speech-to-text and text-to-speech, including prompt design, tool calling and evaluationDesign and maintain secure REST APIs and integrations with GP clinical systems and NHS partnersDeploy and run services on Microsoft Azure using CI/CD, infrastructure as code, monitoring and alertingResolve live operational issues and bugs in services that patients rely onWrite clear technical documentation in Confluence and support clinical safety (DCB0129) and information security (ISO 27001, DSPT) evidenceApply version control and change control to protect work and keep releases traceableAbout usYou will join a small engineering team that reports to the CTO and works side by side with GPs, practice staff and our clinical leadership. Our Chief Medical Officer is also our Clinical Safety Officer, and our COO leads information security, so clinical, security and engineering decisions are made in the same room. The engineers you will work with built SMART Voice, SMART Navigation, SMART Consult and SMART Med Check, and they know every part of the platform.
The atmosphereWe work inside a real GP practice in Bramley, Leeds. When a feature ships, you can walk down the corridor and see receptionists and clinicians using it. It is a startup in pace and a healthcare organisation in purpose: informal, collaborative and direct, with no layers between you and the people who make decisions. We are proud of what we build and share it openly, including speaking about SMART Voice at VapiCon 2026.
How we approach the workWe ship. SMART Voice went from first build to answering real patient calls in around two months, and practices go live within a week.
We own it. Engineers take features from design to production and stay with them when they are live.
We are safe by default. Patient safety and data protection are part of the definition of done, not an afterthought.
We are honest about capacity. We plan in sprints, track velocity and say no to work that would compromise quality.
We learn together. Code reviews, pairing and retrospectives are how we raise the bar as a team.
DetailsDate posted14 October 2026Pay schemeOtherSalary
Depending on experience
ContractPermanentWorking pattern

Full-time

Reference numberA -SGPJob locations16 Highfield RoadLeedsLS13 2BLUnited KingdomJob descriptionJob responsibilitiesOur SMART platform includes:SMART Voice: AI telephony that answers, triages and logs patient calls, live in NHS GP surgeriesSMART Navigation: intelligent clinical triage that gets patients to the right person first time, delivered as a secure API to clinical system partnersSMART Consult: next-generation e-consultations over video and messaging that write back into the patient recordSMART Med Check: safety-netting that gives patients clear guidance if their symptoms changeThe role
You will design, build and run production software across the SMART platform, including AI voice pipelines, triage APIs and the web front ends that practices and patients use. You will report to the CTO and work alongside the engineers who built and grew the platform.
At SFIA Level 4 you will work on your own under general direction, own complex features from start to finish, and lead reviews of colleagues work. As you progress to Level 5 you will take technical responsibility for every stage of development on a product, set and monitor engineering standards, and give authoritative guidance to the team.

Key responsibilities
(SFIA 9 Programming/software development, PROG)Design, build, test, document and restructure complex programs, scripts and in