Collections Advisor

2 weeks ago


Leeds, Leeds, United Kingdom Lowell Group Full time
Collections Advisor - Level 2 Apprenticeship - Leeds

Join us on our Level 2 Credit Control Apprenticeship programme, and you\\\'ll see what we mean. That\\\'s because you\\\'ll earn a full time salary in a permanent role as a Customer Solutions Associate in our call centre while also working towards your apprenticeship qualification.

And it doesn\\\'t matter whether you\\\'re leaving college or university, changing career or you\\\'re returning to work after a break. Whatever your background, together we can take your career further.

Our mission

Our mission is to make credit work better for all . Based in Yorkshire, with offices across Europe, we\\\'re a leading credit management company. We buy lots of different kinds of debts and give our customers the tools to pay them off in practical and affordable ways. We understand that every person\\\'s situation is different. And every year, we help thousands of people take control of their debts.

Your mission

You\\\'ll spend much of your time working as a Customer Solutions Associate . Here, you\\\'ll help our customers navigate their money journeys and bring them back to financial health. As the real first point of contact for customers, you\\\'ll meet your KPIs by answering inbound calls and making outbound calls. It\\\'s all about being the voice that guides our customers to the right outcome.

You\\\'ll also spend time learning, growing and developing on our 12-15 month Level 2 Credit Controller & Collections Apprenticeship Standard scheme. This is delivered by Credit Services Association, the industry experts. And with our full support, you\\\'ll not only earn a fantastic qualification, you\\\'ll discover all kinds of new ways that you can progress with us.

To join us, you\\\'ll need

  • Great listening and communication skills
  • To be a people person and have an empathetic ear
  • Lots of resilience and an ability to work towards targets
  • The right to reside in the UK, and you\\\'ll also need to have been a resident of the UK/EEA for 3 consecutive years prior to the start of your apprenticeship.
  • To be eligible to work in England, as you\\\'ll spend more than 50% of your annual working hours here (even with remote working)
  • To not be in government funded education (eg school, university or on another apprenticeship) at the point of joining our scheme
  • To be over the age of 18 at the point of joining us
  • To be able to commute to our new Thorpe Park, Leeds Head Office

A mission that gives back

You\\\'ll also have lots of opportunities to make an impact on your personal development. We have a big focus on helping our colleagues develop their careers and grow with us, together. So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you\\\'re ready to help us make credit work better for all, we think you\\\'ll fit right in.

Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong. That includes:

  • A permanent job from day one
  • A starting salary of £23,540
  • Our \\\'Work Dosh\\\' financial wellbeing programme
  • Mental Wellbeing Support & Learning
  • Community Volunteering Opportunities (1 day per year)
  • 3% flexible benefits - pick additional benefits like extra holiday or dental cover, or take it as cash each month
  • 28 days holiday plus public holidays with option to purchase up to an additional 5 days
  • Life assurance
  • A fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site gym facilities.

Ready to join us on our mission?

Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us, and help us go on to make a difference, together.

Together, we go further - and it starts with you. So if you\\\'re interested in adding your voice to our fantastic team of people, take the first step and apply today …

#LI-Hybrid


  • Collections Advisor

    13 hours ago


    Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Collections Advisor - Level 2 ApprenticeshipApplyLocations: Lowell, LeedsTime Type: Full TimePosted On: Posted 3 Days AgoJob Requisition ID: R014965SummaryAt Lowell, we're committed to driving onwards as a company, as a team, and as individuals, together. Because we know that together, we go further.Job DescriptionJoin us on our Level 2 Credit Control...

  • Collections Advisor

    3 days ago


    Leeds, Leeds, United Kingdom Lowell Group Full time

    Join us on our Level 2 Credit Control Apprenticeship programme, and you'll see what we mean. That's because you'll earn a full time salary in a permanent role as a Customer Solutions Associate in our call centre while also working towards your apprenticeship qualification.And it doesn't matter whether you're leaving college or university, changing career or...

  • Collections Advisor

    3 days ago


    Leeds, Leeds, United Kingdom Lowell Group Full time

    Join us on our Level 2 Credit Control Apprenticeship programme, and you'll see what we mean. That's because you'll earn a full time salary in a permanent role as a Customer Solutions Associate in our call centre while also working towards your apprenticeship qualification.And it doesn't matter whether you're leaving college or university, changing career or...

  • Collections Advisor

    2 days ago


    Leeds, Leeds, United Kingdom Lowell Group Full time

    Join us on our Level 2 Credit Control Apprenticeship programme, and you'll see what we mean. That's because you'll earn a full time salary in a permanent role as a Customer Solutions Associate in our call centre while also working towards your apprenticeship qualification.Please make sure you read the following details carefully before making any...

  • Parts Advisor

    3 hours ago


    Leeds, Leeds, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Parts Advisor / Parts Consultant vacancy:Salary: Up to £33,000 per annumPensionPermanent RoleI have a fantastic opportunity for an experienced Parts Advisor to join a Bodyshop in the Leeds area.Skills and experience required as a Parts Advisor / Parts Consultant:Responsible for receiving and checking...

  • Parts Advisor

    3 days ago


    Leeds, Leeds, United Kingdom Holt Automotive Recruitment Full time

    Parts Advisor / Parts Consultant vacancy: Salary: Up to £33,000 per annum  20 days holiday plus bank holidays Pension Permanent Role I have a fantastic opportunity for an experienced PartsAdvisorto join a Bodyshop in the Leeds area. Skills and experience required as a Parts Advisor / Parts Consultant: Responsible for receiving and...

  • Customer Advisor

    2 days ago


    Leeds, Leeds, United Kingdom B&q Full time

    Customer Advisor - CheckoutsPart time - 15 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 9.00pmFully flexible - Full AvailabilityUK Notional hourly rate £12.21 per hour*B&Q Killingbeck*Raising to £12.71 per hour from 1st AprilWe believe anyone can improve their home to make life better. Every day, we give our millions...

  • Customer Advisor

    7 hours ago


    Leeds, Leeds, United Kingdom B&q Full time

    Customer Advisor - CheckoutsPart time - 15 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 10.00pmUK Notional hourly rate £12.71 per hourB&Q KillingbeckFull flexibility, Full availabilityWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Sales Advisor

    4 days ago


    Leeds, Leeds, United Kingdom Green Quid Limited. Full time

    Sales Advisor (Motor Factor Parts)£26,000 – £28,500 + Training + Progression + Company BenefitsLeedsAre you a Sales Advisor with an Automotive Parts supply background, looking for a position with a company who actively support development by offering access to training, with clear pathways for progression, and access to a rewarding bonus scheme to...

  • Sales Advisor

    2 days ago


    Leeds, Leeds, United Kingdom Green Quid Limited. Full time

    Sales Advisor (Motor Factor Parts)£26,000 – £28,500 + Training + Progression + Company BenefitsLeedsAre you a Sales Advisor with an Automotive Parts supply background, looking for a position with a company that actively supports development by offering access to training, with clear pathways for progression, and access to a rewarding bonus scheme to...

  • Collections Advisor

    1 week ago


    Leeds, Leeds, United Kingdom Lowell Full time

    Join us on our Level 2 Credit Control Apprenticeship programme, and you'll see what we mean. That's because you'll earn a full time salary in a permanent role as a Customer Solutions Associate in our call centre while also working towards your apprenticeship qualification. And it doesn't matter whether you're leaving college or university, changing career...

  • Collections Advisor

    1 week ago


    Leeds, Leeds, United Kingdom Lowell Full time

    Join us on our Level 2 Credit Control Apprenticeship programme, and you'll see what we mean. That's because you'll earn a full time salary in a permanent role as a Customer Solutions Associate in our call centre while also working towards your apprenticeship qualification.And it doesn't matter whether you're leaving college or university, changing career or...


  • Leeds, Leeds, United Kingdom Trip advisor Full time

    About ViatorViator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never...

  • Customer Advisor

    2 days ago


    Leeds, Leeds, United Kingdom B&Q Full time

    About the roleCustomer Advisor - CheckoutsPart time - 15 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 9.00pmFully flexible - Full AvailabilityUK Notional hourly rate £12.21 per hour*B&Q Killingbeck*Raising to £12.71 per hour from 1st AprilWe believe anyone can improve their home to make life better. Every day, we give...


  • Leeds, Leeds, United Kingdom Trip advisor Full time

    About ViatorViator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never...


  • Leeds, Leeds, United Kingdom Trip advisor Full time

    About ViatorViator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never...


  • Leeds, Leeds, United Kingdom Zenith Full time

    Recoveries Management Advisor We're looking for a Recoveries Management Advisor to join our Consumer Finance team. In this position, you will manage collections processes across our Manufacturer, Dealer, and Insurance networks. You will be responsible for ensuring prompt payment of invoices, managing...

  • Service Advisor

    2 days ago


    Leeds, Leeds, United Kingdom Tesla, Inc. Full time

    At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy.We are seeking an energetic, friendly, and ambitious professional to handle multiple...

  • Sales Advisor

    2 days ago


    Leeds, Leeds, United Kingdom Tesla, Inc. Full time

    Whether you are an experienced salesperson or looking to break into the industry, the FAST program is designed to provide you with all the tools you need and accelerate you on your sales journey. Tesla does things differently; we will invest in you This unique program is built to set you up for success, as our expert sales trainers will provide you with all...


  • Leeds, Leeds, United Kingdom HM Revenue and Customs Full time

    Job descriptionOur Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to give our customers the best possible experience.HMRC is seeking a dedicated Customer Service Advisor to join our team.You'll be the first point of contact for our customers, providing a first-rate service by telephone, email or web chat.Your...