Revenue and Benefits Client Officer

2 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom Welwyn Hatfield Borough Council Full time

Revenues & Benefits Client Officer
(P01451)

Starting salary £37,160 pro rata with potential progression to £39,974 pro rata on achieving designated skills and experience

18.5 hours per week (hybrid working)

Working in partnership with Liberata UK Ltd we have a history of delivering Revenues and Benefits to a high standard at Welwyn Hatfield Borough Council. 

An exciting opportunity has arisen, and we are looking for a self-motivated IRRV qualified person with proven communication skills. Your knowledge and commitment will help shape the future development and success of our service and allow you to make an impact in a key role as a Revenues and Benefits Client Officer. 

Working with the Council's partner, you will ensure that contractual and statutory obligations are met through quality assurance checks on housing benefit, council tax support and council tax work undertaken; ensuring that quality and accuracy of data is maintained.   With an ability to understand and interpret complex data, you will help to identify improved methods of performance and to establish and implement the best practice processes.

You will be IRRV qualified or have extensive equivalent experience. It is essential you have knowledge of benefits legislation and current experience processing benefits and council tax support. Effective communication skills and an understanding of good working practices to improve performance are also required. The role also involves close working with other Hertfordshire local authorities, Council services such as our Housing team, partners such as the Department for Work and Pensions and our Shared Anti-Fraud Service.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

Closing date for applications is 9 March 2025.  

Remote assessments will be held 14 March 2025.

Interviews will be held on 20/21 March 2025.

About the Company In return, we can offer you:
  • Central locations in the Borough with excellent public transport links and local amenities
  • Automatic enrolment into the Local Government Pension Scheme (Career Average Pension Scheme)
  • The opportunity to buy and sell annual leave to increase work-life balance flexibility
  • Annual leave ranging from 25 to 33 days per year plus Bank Holidays (dependent on grade and length of service)
  • Access to the Council's Flexi Time Scheme (post dependent) to achieve a healthy work life balance
  • A structured induction program from day 1 to support your success in your role
  • 24 hour a day access to the Employee Assistance Scheme
  • Cycle to Work Scheme
Please See Attached Documents on customer career site
  • Payroll Officer

    3 weeks ago


    Welwyn Garden City, Hertfordshire, United Kingdom CV Screen Ltd Full time

    Payroll OfficerA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Location: Welwyn Garden CitySalary: Up to £38,000 + Excellent BenefitsAbout the Role A fantastic opportunity has arisen for a Payroll Officer to join a well-established business based in Welwyn Garden...

  • Payroll Officer

    4 days ago


    Welwyn Garden City, Hertfordshire, United Kingdom CV Screen Ltd Full time

    Payroll OfficerA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Location:Welwyn Garden CitySalary:Up to £38,000 + Excellent BenefitsAbout the RoleA fantastic opportunity has arisen for a Payroll Officer to join a well-established business based in Welwyn Garden...


  • Welwyn Garden City, Hertfordshire, United Kingdom Bennett & Game Recruitment Full time

    Customer Support Officer Position Salary + Benefits Salary - £31,000.00 Monday to Friday (7am-4pm) Company Car + Fuel Card 25 days holiday Company Pension Staff Discount Programme Employee Assistance Programme Life Insurance Excellent Career Development Opportunities **Customer Support Officer Required** to join the souths largest Private Plant,...

  • Branch Manager

    5 days ago


    Welwyn Garden City, Hertfordshire, United Kingdom GCB Full time

    Our client, a successful estate agency is looking for an experienced Branch Manager in their profitable and busy office based in Welwyn Garden City. Ideally, our client is looking for an individual who is already an accomplished lister, is enthusiastic to win new business and has a polished and professional approach to problem-solving.  This Branch...

  • Sales Executive

    4 days ago


    Welwyn Garden City, Hertfordshire, United Kingdom APP Group Full time

    APP is one of the world's largest integrated paper groups with a workforce exceeding 100,000, delivering products to over 150 countries through a network of cutting-edge manufacturing facilities and associates worldwide.We are seeking a Sales Executive to help drive Paper sales (Woodfree Coated and Woodfree Uncoated) to customers in the UK. This role reports...

  • Sales Executive

    3 days ago


    Welwyn Garden City, Hertfordshire, United Kingdom APP Group Full time

    APP is one of the world's largest integrated paper groups with a workforce exceeding 100,000, delivering products to over 150 countries through a network of cutting-edge manufacturing facilities and associates worldwide. We are seeking a Sales Executive to help drive Paper sales (Woodfree Coated and Woodfree Uncoated) to customers in the UK. This role...


  • Welwyn Garden City, Hertfordshire, United Kingdom Tesco Partners Full time

    About the role Are you ready to step into a CISO position? Tesco Mobile is seeking a dedicated Security professional to join as their Chief Information Security Officer (CISO) who will have a significant role in crafting the future of our cyber security landscape. This is an outstanding opportunity to lead a world-class cyber security strategy within a...

  • Audiologist

    4 days ago


    Welwyn Garden City, Hertfordshire, United Kingdom Bayfields Opticians and Audiologists Full time

    AudiologistWelwyn Garden City, AL8 6HACompetitive Salary from £35k per annumWe are looking for an Audiologist to join our Welwyn Garden City practice to cover a maternity leave for up to 3 days / 24 hours per week (Monday to Saturday 9am - 5:30pm and no Sunday's).As an integral member of the team, we will provide our Audiologist with an enjoyable...


  • Welwyn Garden City, Hertfordshire, United Kingdom Welwyn Hatfield Borough Council Full time

    Principal Conveyancing Officer - Affordable Housing (P01316)(18-month Fixed Term Contract) Starting salary £44,937pa with potential progression to £52,279pa on achieving designated skills and experience  37 hours per week (hybrid working with at least one office day per week) About the role: This is a key role which will lead on the delivery and...

  • Sales Executive

    4 days ago


    Welwyn Garden City, Hertfordshire, United Kingdom APP Group Full time

    APP is one of the world's largest integrated paper groups with a workforce exceeding 100,000, delivering products to over 150 countries through a network of cutting-edge manufacturing facilities and associates worldwide.We are seeking a Sales Executive to help drive Paper sales (Woodfree Coated and Woodfree Uncoated) to customers in the UK and Ireland. This...

  • Sales Executive

    1 week ago


    Welwyn Garden City, Hertfordshire, United Kingdom APP Group Full time

    APP is one of the world's largest integrated paper groups with a workforce exceeding 100,000, delivering products to over 150 countries through a network of cutting-edge manufacturing facilities and associates worldwide.We are seeking a Sales Executive to help drive Paper sales (Woodfree Coated and Woodfree Uncoated) to customers in the UK and Ireland. This...

  • Sales Executive

    7 days ago


    Welwyn Garden City, Hertfordshire, United Kingdom APP Group Full time

    APP is one of the world's largest integrated paper groups with a workforce exceeding 100,000, delivering products to over 150 countries through a network of cutting-edge manufacturing facilities and associates worldwide. We are seeking a Sales Executive to help drive Paper sales (Woodfree Coated and Woodfree Uncoated) to customers in the UK and Ireland....

  • Sales Executive

    1 week ago


    Welwyn Garden City, Hertfordshire, United Kingdom APP Group Full time

    APP is one of the world's largest integrated paper groups with a workforce exceeding 100,000, delivering products to over 150 countries through a network of cutting-edge manufacturing facilities and associates worldwide. We are seeking a Sales Executive to help drive Paper sales (Woodfree Coated and Woodfree Uncoated) to customers in the UK and Ireland....

  • Sales Executive

    3 days ago


    Welwyn Garden City, Hertfordshire, United Kingdom APP Group Full time

    APP is one of the world's largest integrated paper groups with a workforce exceeding 100,000, delivering products to over 150 countries through a network of cutting-edge manufacturing facilities and associates worldwide.We are seeking a Sales Executive to help drive Paper sales (Woodfree Coated and Woodfree Uncoated) to customers in the UK and Ireland. This...


  • Welwyn Garden City, Hertfordshire, United Kingdom Aldwych Consulting Full time

    Job ref: BBBH2004_1719478639 Published: about 19 hours ago Senior Civil Design Engineer Welwyn Garden City, Hertfordshire Salary up to £55,000 Do...

  • Tax Specialist

    3 days ago


    Welwyn Garden City, Hertfordshire, United Kingdom Clearline Recruitment Ltd Full time

    Role: Tax SpecialistLocation: Welwyn (Hybrid)Hours: 37.5 hours per weekPay: CompetitiveAn excellent opportunity has arisen for a skilled Tax Specialist to join one of our longstanding clients, an exciting global name in their industry who are based in Welwyn.Benefits:Competitive salaries / rates.Excellent benefits package - employee health and wellbeing...


  • Welwyn Garden City, Hertfordshire, United Kingdom Noir Consulting Full time

    .NET Developer – Software House – Welwyn Garden City (Tech stack: .NET Developer, .NET 8, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Do you want to work for an internationally recognised brand? Do you want to work on enterprise level .NET / C# software development projects and gain...

  • NET Developer

    2 weeks ago


    Welwyn Garden City, Hertfordshire, United Kingdom Noir Full time

    .NET Developer - Software House – Welwyn Garden City(Tech stack: .NET Developer, .NET 9, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer)Do you want to work for an internationally recognised brand? Do you want to work on enterprise level .NET / C# software development projects and gain exposure to...

  • NET Developer

    17 hours ago


    Welwyn Garden City, Hertfordshire, United Kingdom Noir Full time

    .NET Developer - Software House – Welwyn Garden City(Tech stack: .NET Developer, .NET 9, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer)Do you want to work for an internationally recognised brand? Do you want to work on enterprise level .NET / C# software development projects and gain exposure to...


  • Welwyn Garden City, Hertfordshire, United Kingdom Bennett & Game Recruitment Full time

    Customer Support Supervisor Salary / Benefits Salary - £30,000.00 Monday to Friday 7am - 4pm 25 days holiday + Banks Life Insurance Staff discount programme Employee Assistance programme Auto enrolment pension scheme Excellent career development opportunities **Customer Support Supervisor Required** to join one of the souths largest Plant,...