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Customer Development Manager

3 months ago

West Sussex, United Kingdom Alexander Steele Recruitment Full time

Customer Account Manager


Alexander Steele are working exclusively with a globally successful alcoholic spirits business. The business have a portfolio of market leading brands, and they are enjoying a significant period of growth.

They are expanding their On Trade sales team.


Field Based – South Coast (Devon - East Sussex)

Up to £38k + car allow + 10% bonus + benefits


Key Responsibilities:

  • Professional management of a portfolio of customer accounts to meet and exceed budgeted volume and value sales
  • Increase distribution of our portfolio and grow rate of sale within a large and diverse customer base, developing robust JBPs/JMPs
  • Differentiate our brands by creating and executing innovative in-outlet activation, striving to secure maximum visibility of our brands
  • Build and develop relationships with key customers and groups within your territory, becoming the go-to supplier
  • Train and educate in outlet team members to deliver perfect serves and collaborate to create new and exciting cocktails, delivering increase ROS
  • Proactively seek out new business opportunities to grow your on-trade customer base
  • Understand and deliver insight to the business on weekly and monthly customer performance, drive action from this and deliver incremental growth
  • Ensure accurate internal communication to supply team re promotions/activations/changes to distribution are kept up to date
  • Cross functional working within the UK business and international departments.
  • Develop excellent product knowledge and critically be aware of all market trends across beers wines and spirits


Experience and skills required:

  • Minimum 2 years’ experience in sales, marketing, or related field within the on-trade
  • Brands drinks experience and use in cocktails would be advantageous
  • Entrepreneurial and ambitious self-starter with the ability to achieve targets and effectively organise own work schedule
  • Strong communication skills (both written and oral)
  • Strong commercial/financial understanding, together with intellect and curiosity to interpret performance, recommending appropriate actions
  • Ability to manage projects and multi-task whilst building strong and positive relationships at all levels (internal and external)
  • Comfortable managing some key accounts, building strong commercial relationships
  • Ability to flourish with minimal guidance, being pro active and able to handle uncertainty
  • Proficient in Word, Excel, Outlook, and PowerPoint
  • Passionate about spirits and wines