Helpdesk operative
7 days ago
Helpdesk Operative – Tunbridge Wells Hospital (Mitie)Location: Tunbridge Wells HospitalEmployer: MitieContract Type: Full-timeAbout the roleWe are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4-on, 4-off shift pattern, providing essential support across multiple contracts. You will play a key role in ensuring smooth operations during out-of-hours periods.Key ResponsibilitiesAnswer incoming calls and emails related to reactive breakdowns and service requests.Log jobs accurately into the helpdesk software and assign them to the appropriate resource.Coordinate across multiple contracts, ensuring timely and efficient service delivery.Book subcontractor visitors onto the site and manage access requirements.Monitor SLAs and KPIs, ensuring compliance and escalating issues where necessary.Provide excellent customer service to internal teams and external stakeholders.What We're Looking ForStrong communication skills, both verbal and written.Ability to multitask and work under pressure in a fast-paced environment.Good IT skills and experience with helpdesk or CAFM systems (desirable).A proactive, problem-solving attitude with attention to detail.Previous experience in a helpdesk or administrative role is advantageous.
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Helpdesk operative
1 week ago
Royal Tunbridge Wells, United Kingdom Mitie Full timeHelpdesk Operative – Tunbridge Wells Hospital (Mitie)Location: Tunbridge Wells HospitalEmployer: MitieContract Type: Full-timeAbout the roleWe are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4-on, 4-off shift pattern, providing essential support across multiple...
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Helpdesk operative
6 days ago
Royal Tunbridge Wells, United Kingdom Mitie Full timeHelpdesk Operative – Tunbridge Wells Hospital (Mitie)Location: Tunbridge Wells HospitalEmployer: MitieContract Type: Full-timeAbout the roleWe are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4-on, 4-off shift pattern, providing essential support across multiple...
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Helpdesk operative
1 week ago
Royal Tunbridge Wells, United Kingdom Mitie Full timeHelpdesk operative Location: Tunbridge Wells Hospital Contract type: Full-time About the role We are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4-on, 4-off shift pattern, providing essential support across multiple contracts. You will play a key role in ensuring smooth...
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Helpdesk operative
1 week ago
Royal Tunbridge Wells, United Kingdom Mitie Full timeHelpdesk Operative – Tunbridge Wells Hospital (Mitie) Location: Tunbridge Wells Hospital Employer: Mitie Contract Type: Full-time About the role We are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4-on, 4-off shift pattern, providing essential support across multiple...
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Helpdesk operative
1 week ago
Royal Tunbridge Wells, United Kingdom Mitie Cleaning & Hygiene Services Full timeHelpdesk Operative – Tunbridge Wells Hospital (Mitie) Location: Tunbridge Wells Hospital Employer: Mitie Contract Type: Full-time About The Role We are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4‑on, 4‑off shift pattern, providing essential support across...
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Helpdesk operative
7 days ago
Royal Tunbridge Wells, Kent, United Kingdom Mitie Full timeHelpdesk Operative – Tunbridge Wells Hospital (Mitie) Location: Tunbridge Wells Hospital Employer: Mitie Contract Type: Full-time About the role We are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4-on, 4-off shift pattern, providing essential support across multiple...
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Helpdesk operative
2 weeks ago
Royal Tunbridge Wells TN QJ, United Kingdom Mitie Full time £20,000 - £30,000 per yearHelpdesk Operative – Tunbridge Wells Hospital (Mitie)Location: Tunbridge Wells HospitalEmployer: MitieContract Type: Full-timeAbout the roleWe are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4-on, 4-off shift pattern, providing essential support across multiple...
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Night Helpdesk Operator — Hospital Support
1 week ago
Royal Tunbridge Wells, United Kingdom Mitie Cleaning & Hygiene Services Full timeA leading facilities management company is seeking a Helpdesk Operative to join their team at Tunbridge Wells Hospital. This full-time position involves working night shifts in a 4-on, 4-off pattern, providing vital support across multiple contracts. Candidates should possess strong communication skills and experience with helpdesk systems. The role includes...
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Royal Tunbridge Wells, United Kingdom Mitie Full timeA facilities management company is seeking a dedicated Helpdesk Operative for a night shift position at Tunbridge Wells Hospital. The role entails answering service requests, logging jobs, coordinating service delivery across contracts, and monitoring compliance with SLAs. Ideal candidates will have strong communication skills, a proactive attitude, and...
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Contract Help Desk Operatives
7 days ago
Royal Tunbridge Wells, Kent, United Kingdom Mitie Full timeHelpdesk Operative – Tunbridge Wells Hospital (Mitie) Location: Tunbridge Wells Hospital Employer: Mitie Contract Type: Full-time About the role We are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4-on, 4-off shift pattern, providing essential support across...