1st Line Support Engineer

2 weeks ago

Ipswich, United Kingdom Nextech Full time

Job Details Type: Full-time, Permanent Salary: £24,000 - £28,000 per year Hours: Monday to Friday, 9:00 - 17:30 Location: Office-based 1st Line Systems Engineer- Customer-Focused IT Support (Office-Based) On behalf of our client, a growing managed IT and consultancy provider supporting organisations across East Anglia and London, we are seeking a friendly, proactive, and customer-centric 1st Line Systems Engineer to join their office-based support team. This is an excellent opportunity for someone who genuinely enjoys helping people, thrives on problem-solving over the phone, and brings a positive, service-led approach to every interaction. If you're confident handling a high volume of support calls and take real pride in delivering exceptional customer care, our client would love to hear from you. What You'll Be Doing Act as the first point of contact for incoming support calls - a warm, professional telephone manner is essential. Deliver remote assistance using PSA and RMM tools to diagnose and resolve common IT issues. Log, manage, and resolve support tickets efficiently, ensuring users feel listened to and supported. Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more...

  • 1st Line Support

    2 days ago

    Ipswich, Suffolk, United Kingdom HD Tech Recruit Full time

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  • 1st Line Support Engineer

    2 weeks ago

    Ipswich, United Kingdom Nextech Group Full time

    Location: Ipswich, SuffolkEmployment Type: Full-time, On-siteSalary: £24,000 - £28,000 (DOE)Company Type: Managed Service Provider (MSP)About the RoleWe're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll be the...

  • 1st Line Support Engineer

    2 weeks ago

    Ipswich, United Kingdom Nextech Group Limited Full time

    Job DescriptionLocation: Ipswich, SuffolkEmployment Type: Full-time, On-siteSalary: £24,000 - £28,000 (DOE)Company Type: Managed Service Provider (MSP)About the RoleWe're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP),...

  • 1st Line Support Engineer

    4 days ago

    Ipswich, United Kingdom Nextech Group Limited Full time

    Location: Ipswich, SuffolkEmployment Type: Full-time, On-siteRead all the information about this opportunity carefully, then use the application button below to send your CV and application.Salary: £24,000 - £28,000 (DOE)Company Type: Managed Service Provider (MSP)About the RoleWe're looking for a motivated and customer-focused 1st Line IT Support...

  • 1st Line Support Engineer

    1 week ago

    Ipswich, United Kingdom Nextech Group Limited Full time

    Location: Ipswich, SuffolkEmployment Type: Full-time, On-siteRead all the information about this opportunity carefully, then use the application button below to send your CV and application.Salary: £24,000 - £28,000 (DOE)Company Type: Managed Service Provider (MSP)About the RoleWe're looking for a motivated and customer-focused 1st Line IT Support...

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    Ipswich, United Kingdom Pure Resourcing Solutions Full time

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    6 days ago

    Ipswich, Suffolk, United Kingdom Fred. Olsen Full time £40,000 - £80,000 per year

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    Ipswich, United Kingdom OLIVER MARKS CONSULTING LTD Full time

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    2 weeks ago

    Ipswich, United Kingdom University of Suffolk Full time

    Join to apply for the 2nd Line Technical Engineer role at University of Suffolk University of Suffolk provided pay range This range is provided by University of Suffolk. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Permanent, full time, 37 hours per week (1.0 FTE) Band 4 - £33,002 to...

  • 2nd Line Technical Engineer

    1 week ago

    Ipswich, United Kingdom University of Suffolk Full time

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