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Branch Operations Manager

4 weeks ago

Willenhall, United Kingdom IRIS Recruitment Careers Full time

Branch Operations Manager(Vehicle Rental)Walsall, Willenhall£Competitive SalaryOur client is looking for a Branch Operations Managerto take charge of their satellite location in Willenhall. The Branch Manager will be responsible for overseeing the site operations and managing a small team.
Key Responsibilities:
  • Ensure a high level of customer service is consistently achieved.
  • Team Management: Lead, support, and manage all staff based at the satellite site to ensure smooth operations.
  • Gather information from customers to update our system database accurately.
  • Conduct regular checks on filing systems to ensure rental documentation is complete, customer insurance is valid, and fuel receipts are up-to-date.

The Ideal Candidate Will Have:
  • Experience in Vehicle Rental
  • Proven ability to lead and manage a team effectively.
  • Accuracy and speed in handling administrative tasks.
  • An excellent telephone manner and clear, concise communication skills.
  • Pragmatic, adaptable, and able to work independently, making well-informed, considered decisions.
  • Must have A Full Driving Licence