Current jobs related to Cruise Consultant - Nottingham - Travel Village Group

  • Travel Consultant

    3 months ago

    Nottingham, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an experienced Travel Consultant to join a highly successful travel company due to remarkable growth, remote working with once a month visit in the Lincolnshire area. This travel firm offers an array of holiday types across the globe including Europe, partially Greece, Malta and Cyprus along with the Middle East, Asia, South America, Indian...

  • Travel Consultant

    4 months ago

    Nottingham, United Kingdom Travel Trade Recruitment Full time

    HOMEWORKING TRAVEL CONSULTANT OPPORTUNITY! Are you an experienced travel professional who is looking for a new challenge within the travel industry? Have you recently worked within the travel industry as a travel agent or consultant and are keen to return to the wonderful world of travel? I am currently recruiting for an amazing travel company who are...

  • Global Travel Consultant

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Travel Trade Recruitment Full time

    Job Title: Travel Sales ProfessionalJob Type: Full-time, HomeworkingCompany: Travel Trade RecruitmentAbout the Role:We are seeking an experienced Travel Sales Professional to join our team on a homeworking basis. As a Travel Sales Professional, you will be responsible for receiving sales enquiries from B2B customers and providing them with efficient and...

  • Travel Customer Support Executive

    2 days ago

    Nottingham, United Kingdom Succeed Recruitment Solutions Full time

    We have a fantastic opportunity for passionate, customer-focused and highly organised travel industry professionals to be part of our award-winning client’s Customer Support team.Joining as a Customer Support Executive, this home-based role combines administration and customer service duties, with the core objective to provide daily support to the Sales...

Cruise Consultant

4 months ago

Nottingham, United Kingdom Travel Village Group Full time

The Travel Village Group is a 4th generation family business, highly respected and trusted travel agency. Our brands include the Travel Village - our Blackpool HQ and Retail Store; our online presence - Southampton Cruise Centre, RiverCruising.co.uk and the Cruise Village; plus our Travel Business Owners network - The Holiday Village.


We are looking for highly motivated Cruise Sales Experts who have a cruise sales background along with exceptional customer service skills to join our leads-generated cruise sales team.


Duties & Key responsibilities:

  • Achieving personal sales targets and KPIs
  • Answering inbound calls, online chats and customer emails
  • Creating callbacks and follow ups for sales leads
  • Ensuring our CRM is used to create and provide quotes to customers
  • Looking for and maximising opportunities to enhance customers holiday
  • Providing our customers with exceptional customer service
  • Calling customers before and after they have travelled to ensure a seamless service


Requirements and skills

  • Experience in selling cruises within a call centre environment or within a Travel Agency environment
  • Good knowledge of cruise lines and their product offering
  • Understand and demonstrate the importance of customer service
  • Ability to work shift patterns based on operational requirements including weekends, evening and bank holidays
  • Self motivated with a passion to sell cruising
  • Excellent phone manner and communication skills
  • Exceptional time management and organisational skills
  • Use of our CRM system including adhering to best practices to ensure our customers remain the focus at all times


Salary & Commission:

You will be paid a base salary, plus commission on sales converted.


Location:

Home-based.


We operate seven days a week, with staffing on a rota basis including some evenings and weekends.


Job Type: Full-time


Pay: £23,795.70 per year