ICT Service Desk Technician
3 weeks ago
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.Are you a tech-savvy problem-solver with a passion for helping people? Do you thrive in fast-paced environments where no two days are the same? If so, we want to hear from youWe're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ locations, your work will make a real difference-every single day.You'll be the go-to expert for resolving a wide range of technical issues-whether it's a laptop glitch, a mobile device hiccup, or a software snag. You'll support tools like Microsoft 365, Windows 11, and Android, and tackle everything from hardware troubleshooting to network connectivity challenges.But this role is more than just tech-it's about people. You'll translate complex IT speak into simple terms, always with a smile and a 'can-do' attitude.Providing first-line support via phone, in person, and onsite at our head officeLogging and managing support tickets in our ITSM system with clarity and precisionTroubleshooting and resolving issues quickly, aiming for first-time f...
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ICT Service Desk Technician
2 weeks ago
Hoddesdon, United Kingdom VolkerWessels UK Full timeJoin to apply for the ICT Service Desk Technician (1st Line) role at VolkerWessels UK VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water,...
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ICT Service Desk Technician
7 hours ago
Hoddesdon, Hertfordshire, United Kingdom VolkerWessels UK Full timeVolkerWessels UK is a market leading contracting group of five closely linked businesses.We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.Are you a tech-savvy problem-solver with a passion for...
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ICT Service Desk Technician
2 weeks ago
Hoddesdon, United Kingdom VolkerWessels UK Full timeA leading construction company based in the UK is seeking an ICT Service Desk Technician (1st Line) to join their team. In this entry-level position, you will provide first-line technical support, manage support tickets, and ensure exceptional customer service. The ideal candidate will have a passion for technology, proven organizational skills, and...
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ICT Service Desk Technician
2 weeks ago
Hoddesdon, United Kingdom VolkerWessels Uk Careers Full timeOverview VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Are you a tech-savvy problem-solver with a...
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ICT Service Desk Technician
2 weeks ago
Hoddesdon, United Kingdom VolkerWessels UK Ltd Full timeOverviewVolkerWessels UK is a market leading contracting group of five closely linked businesses.We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.Are you a tech-savvy problem-solver with a...
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Frontline IT Service Desk Technician
2 weeks ago
Hoddesdon, United Kingdom VolkerWessels Uk Careers Full timeA leading contracting group in Hoddesdon is seeking a dynamic Service Desk Technician to join their ICT support team. This role focuses on providing first-line support for technical issues faced by over 2,000 users across multiple locations. The ideal candidate will excel in troubleshooting hardware and software issues while delivering exceptional customer...
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IT Service Desk Technician
7 days ago
Hoddesdon, Hertfordshire, United Kingdom VolkerWessels UK Full timeWe provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Are you a tech-savvy problem-solver with a passion for helping people? We’re looking for a dynamic and proactive Service Desk Technician...
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ICT Service Desk Technician
7 days ago
Hoddesdon, Hertfordshire, United Kingdom VolkerWessels UK Full timeVolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Are you a tech-savvy problem-solver with a passion for...
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Frontline ICT Support Technician
2 weeks ago
Hoddesdon, United Kingdom VolkerWessels UK Ltd Full timeA leading construction and engineering firm in the United Kingdom is seeking a proactive Service Desk Technician (1st Line Support) to provide frontline ICT support. You will troubleshoot various technical issues, ensuring excellent customer service to users across multiple locations. Strong communication and a passion for technology are essential. The...
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1st Line Service Desk Engineer
5 days ago
Hoddesdon, United Kingdom Advanced Resource Managers Full timeResponsibilities Provide prompt and effective first-line technical support via telephone and in person, aiming for high first-time resolution rates Deliver onsite first-line support to head office visitors for immediate IT needs Log all support requests accurately in the ITSM tool, keeping tickets updated daily with progress notes and next steps Offer...
