ServiceNow Senior Technical Consultant

3 months ago


Birmingham, United Kingdom Xcede Full time

ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, SPM, and HRSD.


Working within an industry leading IT Service Management consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required, individually. Depending on the scope and scale of the project you will be responsible for specific module development or an end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. It's also worth noting that additional will be training provided as required.


The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are required, as is the ability to come across credible and knowledgeable in front of clients. Ideally, you will have previously worked on multiple implementations of the ServiceNow platform with various clients, although this is not crucial. This is an excellent opportunity for someone with ServiceNow development expertise to join a really strong team of consultants and developers, who are incredibly well-respected within the space.


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