Service Technician

2 weeks ago

Huddersfield, United Kingdom Element Logic Full time

As a Service Technician at Element Logic, you will be responsible for performing maintenance and repairs on our customers' technical equipment. You'll also play a key role in the installation of new sales and extensions, serving as the commissioning expert. Your work will directly impact the smooth operation and long-term performance of our solutions, ensuring our customers get the most value from their investments.



Preferred locations in the North of the UK: Preston, Warrington, Manchester, Stockport, Leeds, Bradford, Huddersfield, Wakefield, Doncaster, Scunthorpe, Sheffield, Mansfield, Nottingham, Stoke on Trent, Lincoln



Duties and Responsibilities:

• Carry out maintenance tasks according to the manuals and processes provided by Element Logic

• Perform equipment repairs and spare parts replacements following Element Logic's detailed procedures

• Report on all completed tasks to our back-office teams and team leader

• Prepare reports on service visits and TOD’s for Customers

• Collaborate with customers to understand their needs and communicate the importance of preventative maintenance

• Managing spares for van, customers and internal stock.



Competence Areas:

• Electrical knowledge – An ability to fault find, read and interpret electrical drawings.

• Mechanical competence – hands on with an ability to read and interpret mechanical assembly drawings.

• Remote troubleshooting skills - you can search for and implement solutions via the software tools provided by Element Logic

• Continuous learning - you'll complete internal and supplier-led training to stay up to date

• Certifications – MEWP 3A &3B along with FLT (reach/counterbalance) preferred,

• HSE- Recognised experience with RAMS, and an ability to edit and amend.

• System knowledge - you'll gain expertise in Element Logic's proprietary software.

• IT/PC literate.- To a good level.



Personal Characteristics:

• Customer-focused mindset - you enjoy working directly with clients to understand their needs and ensure their satisfaction

• Troubleshooting mindset - you take pride in your ability to investigate issues and recommend the right solutions

• Proactive and adaptable - you're comfortable working independently and navigating new challenges

• Strong communicator - you can explain technical concepts in easy-to-understand terms

• Team worker- An ability to work well within the team or independently as required



About Us


At Element Logic, we pride ourselves on being a modern, forward-thinking employer that values our employees and supports their long-term growth. We strive to create an inclusive, collaborative work environment where everyone can thrive.

Work-Life Balance: We recognize the importance of maintaining a healthy balance between your professional and personal commitments. That's why we offer flexible scheduling options, including the ability to work remotely when needed. Take advantage of our generous paid time off policy, and feel empowered to step away and recharge. We encourage our team to make time for the activities and people who matter most.

Career Development: We're committed to helping our employees reach their full potential. Through ongoing training programs, mentorship opportunities, and exposure to diverse projects, you'll have ample chances to develop new skills and expand your expertise. Let us know about your career aspirations, and we'll work together to create a plan to get you there.

If you have the right blend of technical expertise, customer service orientation, and a passion for automation, we'd love to hear from you. Join our team and play a vital role in delivering exceptional service to our valued customers.

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